Senior Circuit Logistics Coordinator

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you will help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented SrCircuit Logistics Coordinator for a telework opportunity located in South Burlington, VT or in a location to be determined upon offer acceptance.

Responsibilities include, but are not limited to:

• Identify, recommend, and assist with the implementation of data transport services by evaluating circuit information stored within the circuit database.
• Collaborate with customers, stakeholders, and vendors through electronic shared folders, joint use spreadsheets, and other communication tools using SQL database, SharePoint, WebEx, Outlook, and other similar tools.
• Manage hosted connections and/or hosted virtual interface and other consumption-based services using Equinix and/or similar services.
• Coordinate with vendors to monitor order status and resolve issues using daily electronic updates and weekly status meetings.
• Coordinate with external teams to monitor contract modification progress and status of the NOC as it relates to WAN infrastructure changes.
• Support the workflow process including receiving and validating requests, supplier/vendor identification, request order processing, confirmation of delivery, receipt verification, maintenance of services inventory, and closing transactions.
• Request, process, and manage circuit logistic services. Manage circuit providers to ensure services are fulfilled at the contracted service levels and provide daily updates on order status and issue resolution.
• Prior Carrier Telecommunications experience with regards to installation, maintenance and disconnect of data and voices services.
• Maintain a supplier and contract database to track details about each contract and provide communication and reporting related to voice and data circuits to stakeholders via the service automation platform, email, and frequent face-to-face review meetings.
• Audit circuit utilization as and current state of circuits, proposing service adjustments and organizational process improvements to reduce the number of products and vendors. Assess circuit costs to optimize cost effectiveness.
• Submit and manage requests for service modifications providing visibility throughout the implementation flow.
• Maintain POC data on the portal for stakeholders affiliated with Circuit Logistics support. Assist in writing and preparing processes, procedures, and logistics documentation.
• Use Agile tools such as JIRA, Confluence and MS Teams to provide transparency and allow information to be visible in real time and to create a unified backlog ensuring visibility into all areas of work and identifying inter-dependencies between teams.

Basic Qualifications:

• Ability and desire to work in a fast-paced, rapidly changing, collaborative environment.
• Strong troubleshooting and analytical skills required.
• Must have strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills
• Possess superior technical aptitude and effective written and verbal communications skills.
• Experience with MS Office Suite
• Familiarity with ITIL, DevSecOps and Agile concepts

Preferred Qualifications:

• Familiar with tools including: ServiceNow, GitHub, Jira, Confluence
• Experience with ITIL, DevSecOps and Agile concepts
• Experience supporting Government contracts

Education:

• Bachelor's degree in Computer Science, or related field preferred. 1-3 years of experience.

Certification:

• None

Security Clearance Requirements:

• U.S. Citizen with the ability to obtain Public Trust and complete DHS Security Clearance
• Ability to obtain DHS EOD suitability
• Current DHS EOD highly preferred

Physical Requirements:

• Office work, typically sedentary with some movement around the office.

The projected compensation range for this position is $90,700-$151,800. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it’s employees beyond just compensation. ManTech’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.