Senior Change Management Consultant

Senior Change Management Consultant

Company Overview:
Argano is a leading global digital consultancy, renowned for bridging the gap between strategy and execution to achieve high-performance business operations transformation. Our mission is to empower our clients with improved agility, profitability, customer engagement, and growth through strategic consulting. Leveraging proprietary intellectual property, Argano offers a comprehensive review of business operations, highlighting strengths and identifying areas for enhancement. With a global team of industry experts, we lead in operational design and technology implementation across a vast array of applications, including SAP S/4HANA solutions, positioning our clients at the cutting edge of digital transformation.

JOB SUMMARY:

As a member of our Organization Transformation practice, you will deliver Change Management, organization design and governance, culture and technology adoption solutions that enable the success of transformation goals for industry leading clients.

Responsibilities:

• Work closely with the Engagement or Project Manager to review the high-level plans developed during the sales process to build the detailed OCM workplans and the inventory of required deliverables needed to deliver the required outcomes for our clients.
• Leverage our LIFT delivery methodology and past project key learnings while building the required change plans which uniquely fit the client situation.
• Establish a strong working relationship with the client business leaders and project sponsors.
• Work with Argano’s clients to lead the implementation of Change Management strategies and plans that define the new organizational structures needed, align roles and responsibilities to support new processes, maximize employee adoption & usage, and minimize resistance.
• Be able to help clients understand the benefit of focusing on the people side of change, including changes to business processes, systems and technology, job roles and organization structures.
• Act as a coach for senior leaders and executives in helping them fulfill the role of change sponsor.
• Support the design, development, delivery, and management of communications.
• Provide input, document requirements, and support the design and delivery of training programs.
• Be prepared to work across one or more projects (at one or more clients).
• Actively participate in the development and refinement of our Organizational Change Management methods, tools, and capabilities.
• Lead/champion a specific set of Organization and Performance Improvement leading practice capabilities teaching & training the rest of our community of practice how to best deploy when needed.
• Experience in adult learning, training delivery and/or instructional design.
• Strong skills in leveraging process-centric approach to build guidance, training, and front-line support of SAP training materials to fully develop end user capabilities.
• Develop training plans, determine instructional strategies and methods, and manage course content, rosters, and syllabuses.
• Manage creation of training course materials to include lesson plans, user guides, videos, quick reference guides, course outlines, FAQs, and exercises.
• Partner with key business stakeholders to increase adoption and stabilization of functional processes and enhance capabilities through training and Change Management.
• Attention to detail in management of class schedules, end user inquiries, recording attendance, class set up, conducting remote training sessions, learning and development.
• YOU MUST be physically located in Canada or the United States and near a major city;
• Up to 50% of travel required depending on the project.

Minimum and/or Preferred Qualifications:

EDUCATION:

• 4-year Degree preferred or applicable Change Management experience in lieu of a degree.

EXPERIENCE:

• Seven plus years of experience in organizational Change Management;
• Have worked for a Consulting company providing services in Change Management;
• Experience with SAP or similar ERP deployment, primarily to help with alignment of OCM to deployment phases.
• Experience using Enable Now to develop and manage SAP training materials.
• Demonstrated solid understanding of how to lead people through Change Management journey;
• Knowledge and demonstrated results to establish and maintain strong relationships, articulate messages to a variety of audiences, influence others and move toward a common vision or goal, adapt to ambiguous situations, able to work effectively at all levels in an organization,
• Experience in large-scale organizational change efforts;

CERTIFICATES, LICENSES, REGISTRATIONS:

• Prosci or CCMP Certification preferred

SKILL REQUIREMENTS – provide the most relevant skills & competencies for the level of role – see examples below

• Proven ability to work with all levels of an organization, with excellent downward, lateral, and upward presentation, written and verbal communication skills.
• Extremely comfortable with interpersonal and influence management skills.
• Highly skilled at articulating concepts and complex information in a concise manner written communication and various channels.
• Demonstrated writing ability that is engaging, organized and simple to follow.
• Proactive and able to work independently.
• Enthusiastic with a passion to learn and develop.
• High level of attention to detail and accuracy; process-oriented, organized, and able to prioritize.
• Comfortable in a fast-paced environment, managing competing priorities, and able to work effectively in ambiguous situations.

The base compensation range for this position is $140,000 - $160,000 commensurate with experience. Argano also offers a performance-based bonus and strong benefits package including Medical, Dental, Vision, 401K, Paid Parental Leave and Flexible Time Off.