Senior Case Manager - Brooklyn

AHRC NYC is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people who are neuro-diverse to lead full and equitable lives.
Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row, generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity and optimism.
AHRC NYC is looking to hire a Senior Case Manager (SCM) for our Employment Business Services Brooklyn location. The SCM position has a pay rate of $45,000 - $55,000 a year and comes with a low-to-no cost, comprehensive health benefit package which is just one way that AHRC NYC supports the wellbeing of our employees and their families. In addition, we also offer generous paid time off, commuter benefits, tuition assistance, a 403(b)-retirement plan with a matching benefit, flexible spending accounts, and discount programs. Our wellness offerings include an employee assistance program, Twill mental health platform and cash rewards for healthy behavior.
Essential Responsibilities:

• Track students' training hours, as well as assess their training results.
• Provide support with obtaining certification for trainees.
• Provide feedback for referral agencies.
• Participate as a member of the interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate.

• Create and maintain excellent relationships with all the parties involved in the program.
• Create and maintain excellent relationships with all the people we support to monitor their progress and address their concerns in a timely fashion.
• Provide coverage within the program in case of excessive staff absences.

• Counsel students in both group and individual settings.
• Ensure the program remains in compliance with New York State regulations, Department of Labor regulations, and OPWDD.
• Provide top-quality customer service to all the people we support before and after their six weeks of training, in coordination with the funding and the referral agencies.
• Conduct personal and group meetings with the students and their support to discuss issues related to the trainings program.
• Establish relationships in community and coordinate outreach events for recruitment of new enrollees into programs.
• Conduct reviews of the expectations of the program and provide guidance to person supported, family and other service providers involved.
• Perform Discovery process for the people we support, as required by supervisor.
• Participate in Person Centered practices, including Discovery, Community Engagement activities, and Customized Employment.
• Perform other duties as assigned.

Required Qualifications

• Bachelor's degree required, Master's degree desirable.
• Two years of working with the developmentally disabled population preferred.
• Ability to communicate effectively, both verbally and in written form.
• Ability to establish and maintain effective working relationships with participants' families, employers, funding sources, Care Coordinators, and other stakeholders.
• Ability to organize work of self and others, as well as work independently as needed.
• Experience or strong capacity in instructing/mentoring program participants, with prior work exposure in teaching or training individuals highly desirable.
• NYS Driver's License preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)