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Form of workJob Description
Title: Senior Business System Analyst
Location: Philadelphia, PA
Type: Contract to Hire
Our client is seeking a Senior Business System Analyst who will serve as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
Key Accountabilities:
Required Skills:
REQ-001204
Location: Philadelphia, PA
Type: Contract to Hire
Our client is seeking a Senior Business System Analyst who will serve as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs.
Key Accountabilities:
- ServiceNow basic modules like incident, problem, knowledge, change, and request management.
- Requirement gathering, various testing, demo/training, virtual task board, Agile (Kanban knowledge preferred), automation test framework preferred, ServiceNow upgrade, change/release process, SDLC process, document writing, reporting.
- Translate high level business requirements into functional specifications for the IT organization and manage changes to such specifications.
- Demonstrate expertise in the business unit (s) Collaborates with the business community, IT, Vendor, and other stakeholders to elicit, organize and clarify the project objectives.
- Collaborate with business partners to ensure technology outcomes aligns with the overall business strategy.
- Determines business requirements by working with business clients and in discussions with Business Architecture, IT and Vendors (or cross-functional technical teams) to document and capture the appropriate risk, issues, scope, or changes to requirements.
- Elicit requirements via standard methods such as brainstorming, document analysis , focus group, interface analysis, interview, observation, prototyping, requirement workshops, JAD sessions, etc.
- Provide standard requirements analysis and documentation including structures requirements and business model domains, analysis of user requirements and functional requirements, Quality of Service Requirements, Assumptions and Constraints, Data and Behavior models, process flow and usage models.
- May have input in the selection of vendors and evaluation of software applications.
- Performs investigation, evaluation, and documentation of system design findings.
- Assures that users understand Business System functions.
- Create and apply diagrams that represent the flow, the process, and the transformation of data within various systems.
- Measure and Report on Requirements activity.
- Works independently; participates in peer reviews with Lead BSA.
Required Skills:
- BA/BS in Business Administration, Computer Science, Information Systems, or related field or equivalent work experience.
- 3+ years of relevant experience.
- Demonstrated strong analytical, technical, and problem-solving skills.
- Ability to work with multiple Business Systems and have a good understanding of system design.
- Strong oral and written communications skills.
- Basic understanding of the business environment and associated systems
- Detail oriented.
- Must be able to present findings to management.
- Must be able to work with internal and external departments to gather appropriate information.
REQ-001204
