Senior Beverage Manager - Aria

JOIN THE SHOW: Aria Resort & Casino is seeking a dynamic Senior Beverage Manager to spearhead research and development initiatives for new service opportunities.
Your role will entail maximizing revenue streams through comprehensive staff training and in-depth product development knowledge. It is crucial to maintain consistent and high-quality service standards while providing leadership within the department to support the Beverage Director.
The ideal candidate will possess the ability to coordinate and oversee the hotel's beverage operation, including high-volume bars/lounges, while ensuring profitability and maintaining superior product and service levels.
WHAT WILL YOU DO?

• Oversee and lead operational functions in alignment with departmental strategy and company vision.
• Manage guest service delivery, adhering to core service standards and brand attributes.
• Contribute to research, development, and implementation of new products, services, and technology to maintain competitiveness and anticipate customer needs.
• Maintain cost controls and fulfill reporting requirements, including budget adherence and Profit & Loss statements.
• Foster employee motivation, feedback, and participation in decision-making processes.
• Provide coaching and feedback to develop team members' skills and abilities.
• Review ratings on social media platforms and collaborate with employees and management to enhance positive ratings.
• Conduct meetings with employees to ensure adherence to policies and procedures.
• Collaborate with security to implement safety measures and train staff on maintaining a secure environment.
• Direct human resources responsibilities, including creating a positive work environment, hiring, training, and compliance with policies and legal requirements.
• Maintain relationships with unions and adhere to company policies and agreements.
• Resolve escalated customer and vendor issues, providing appropriate service-related compensations.
• Manage scheduling, staffing, and provide strategic direction for entertainment offerings.
• Demonstrate ability to manage multiple tasks in a high-paced and stressful environment while maintaining composure.

WHAT WILL YOU NEED?

• Either a bachelor degree or equivalent experience
• 2+ years of prior relevant experience

WHAT WILL MAKE YOU STAND OUT?

• Ability to work in a fast-paced, busy and stressful environment
• Ability to view operations creatively and with a sales orientation
• Working knowledge of Culinary Union bargaining agreement
• Understanding of F&B division, budgeting, profit and loss statement, labor costs, entertainment costs, food and beverage costs, and operation expenses
• Effective leadership, communication, problem solving, reasoning and analytical abilities
• Strong organizational skills to function effectively under time constraints with particular attentions to detail and quality of service.
• Excellent customer service skills
• Able to lead and mentor a team

CERTIFCATIONS, LICENSES AND REGISTRATION:

• Food Handler's Card
• Alcohol Awareness Card
• Non-Gaming Card