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SalaryKnown for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.
KPMG is currently seeking a Senior Associate, Client Services to join our Business Services, BPG Audit organization.
Responsibilities:
- Identify strategic insight and Accelerators that need to be executed at a portfolio level, that will have maximum impact on the account's relationship strength, growth goals and retention
- Lead the account management activities of a portfolio of accounts to support the development of CX plans that prioritize client needs, account team goals and drive client demand, focused on tailored and measurable account-based impact as well as Client Experience initiatives such as client events, collateral, share forums, digital and social programs, among others
- Manage and prioritize workload, collaborating as appropriate with Audit Growth and ECX team members
- Activate and deploy relevant industry and functional marketing campaigns to client targets; create and execute national, relationship initiatives and strategies that align to the client journey and firm growth initiatives
- Apply an understanding of the firm brand, solutions, corporate assets, industry trends and data driven insights to drive demonstrable growth for each portfolio of accounts
- Share and enable portfolio-based marketing as well as strategic account level best practices across account teams and industry networks
Qualifications:
- Minimum five years of recent experience in a related role desired, such as operational or relationship management, coordination of strategic initiatives or relevant experience, preferably in a professional services environment
- Bachelor's degree from an accredited college/university or relative work experience in relationship management or strategic initiatives
- Progressive and strategic account management experience on large global or complex accounts
- Portfolio-based project management, marketing strategy experience, including the development and implementation of measurable strategies
- Excellent written and verbal communication skills
- Proficiency in at least one CRM system such as Microsoft Teams, Salesforce, relational databases among others
Follow this link to obtain salary ranges by city outside of CA:
KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.
KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.
KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site).
