This Senior Administrative Assistant will support one of our largest field offices in the country in a dynamic, matrix environment with strong Executive Leadership visibility. The ideal candidate will be experienced in handling a wide range of administrative and executive support related tasks and will be able to work independently with little or no supervision. This person must be exceedingly well organized, flexible and enjoy the administrative challenges of supporting executive leaders within a complex financial services organization. This position will support, the Chicago Regional Vice President and the Middle and Large Commercial Head of Industry Verticals. In addition, this position will require ad hoc support of the overall office staff environment and play a key role in driving activities supporting office culture (Employee Council participation, event management etc.).
- Candidate must be fully capable of communicating effectively with internal and external constituents
- Effectively manage calendar of appointments by scheduling requests for travel and meetings using appropriate prioritization and decision-making skills to resolve potential schedule conflicts
- Ensure timely submission of all expense reports, in accordance with company policy
- Exceptional customer service skills and proven ability to form networks of individual relationships spanning multiple business units across a large and dispersed organization
- Mature and sophisticated approach to information security, data privacy and confidentiality with the utmost judgment and tact, recognizing any time constraints and implications
- Must understand or be able to develop an understanding of the complex matrix of different levels of required confidentiality and how they differ from person to person and role to role
- Create, prepare and edit presentation materials, including PowerPoint presentations and ensure its availability.
- Produce ad hoc reports and manage special projects (outline project needs, work with various groups to acquire necessary data, provide analysis and recommendations) adapt procedures, processes and techniques to the completion of assignments and in line with the department's activities and goals
- Initiate timely response to emails, voicemails, and written correspondence
- Exercise independent judgment, escalating only serious or unique problems to higher levels
- Maintain up to date knowledge of hardware and software enhancements on company systems
- Schedule and coordinate travel arrangements when requested to include flight, hotel and transportation
- Coordinate internal and external meetings to include Town Halls, on/off site meetings and agency visits
- Office management to include the ordering of supplies, being a resource and delegate for Workday, administration of security badge and parking requests, handling mail, deliveries and shipping within the office, coordination of conference rooms, printer management, office kitchen and working with vendors on maintenance issues
- Administration and maintenance of pool cars within the fleet program
- Positively contribute to the office culture and serve as a leader within the Employee Council
- The successful candidate will have a demonstrated record of accomplishment as a Senior Administrative Assistant, preferably with a minimum of 5+ years of experience supporting executives or possess other relevant experience
- Bachelors or Associates degree is preferred, but not necessary.
- Ability to maintain a high level of confidentiality
- A team player with excellent customer service skills, verbal and written communication skills, and mastery in planning and organization
- Excellent calendar management skills, including the coordination of complex executive meetings
- Individual must possess a high level of initiative and be a self-starter, self-directed, highly motivated and able to work in a fast-paced environment
- Must be detail-oriented and able to work on multiple assignments simultaneously
- Efficiency and ability to prioritize are essential
- Strong understanding of business requirements