Job Description
MDO (myDigitalOffice) is on a mission to organize the hospitality industry’s data and make it accessible and usable. Our vision is to make data work for hospitality, not hospitality work for data. We are the world’s fastest-growing hotel data platform, providing customers with centralized, digital access to all of their hotels’ most critical documents and cross-functional performance metrics. By providing these, our clients can drive operational efficiencies and optimize performance.
We are seeking a dynamic and experienced Senior Account Executive to manage and build upon the footprint that MDO has established in Europe and Asia. In this position, you will play a pivotal role in managing one of MDO’s largest accounts that is headquartered in Paris, France. In addition to nurturing and expanding this strategic account, you will be responsible for cultivating a book of business throughout Europe and into Asia, actively hunting new opportunities and shepherding accounts through the sales funnel. This position requires a high energy, self starting, strategic thinker with exceptional relationship management skills, a hunter mindset, and the ability to navigate complexity within Strategic Markets and the global hospitality industry.
Responsibilities:
- Serve as the primary point of contact for one of MDO’s largest customers, who is one of the largest hotel brands in the world, leveraging various channels and strategies to maximize brand impact.
- Cultivate and nurture strong relationships with key stakeholders within other key accounts in the region(s), understanding their needs and aligning strategies to achieve mutual success.
- Utilize a farmer-hunter mindset, balancing relationship cultivation with a proactive approach to identifying and capitalizing on new business opportunities.
- Manage and grow a book of business within the hospitality sector, diversifying the portfolio by actively seeking new enterprise-level clients, hotel owner/operator groups, and global brands.
- Implement effective sales strategies to drive business development initiatives, meeting and exceeding revenue targets.
- Take ownership of the entire sales funnel from prospecting and lead generation to deal closure and post-sale relationship management.
- Identify and focus on Strategic Markets critical to the global expansion of our business & brand development efforts within the hospitality sector.
- Collaborate with cross-functional teams to drive adoption and growth within these markets, particularly among large owner/operator groups.
- Partner with internal teams to develop and execute strategies that resonate with diverse markets and cultures.
- Travel, and publicly speak on behalf of MDO as needed, for customer site visits, industry events and conferences, etc.
Requirements:
- Fluent in French and English, with strong verbal and written communication skills in both.
- Proven experience managing high-value accounts within the hospitality industry.
- Experience establishing strategic C-level relationships.
- Strong understanding of the key accounts segment, industry trends, and competitive landscape.
- Excellent communication, negotiation, and presentation skills.
- Ability to collaborate effectively with internal teams and drive cross-functional initiatives.
- Results-driven mindset with a focus on achieving and exceeding revenue targets.