Job Description
United Security Inc. (USI) has an immediate opening for Full-Time SHIFT SUPERVISORS in CAMBRIDGE, MA!
MON-WED 3pm-11pm and SAT-SUN 7am-3pm
WED-SUN 3PM-11PM
$22.00/HOUR
*From now until 5/15/2023, these Full-Time positions are eligible for a $500 Sign On Bonus contingent on the successful completion of all pre-employment requirements within 10 days of accepted offer.*
The Supervisor has responsibility for supervising the security staff provided to the client.
The Supervisor will perform the following duties:
Interior and exterior patrols of the property, buildings and facilities, and monitor those areas to ensure Security and Safety. The Supervisor will respond to emergency situations ranging from fire and door alarms to medical and police responses. The Supervisor will respond to take reports, conduct preliminary investigations of incidents, and generate detailed reports of the same.
Principal Duties and Responsibilities
- Interact/Assist with a variety of persons, including staff, employees of the property, clients, visitors, contractors, vendors, public safety officials, and the general public by greeting, directing, and responding to a variety of service requests.
- Interior and exterior tours of the buildings and facility.
- Assist in building evacuation.
- Tactfully and courteously issue verbal warnings to individuals violating safety rules and regulations, and prepare written documentation of the incident.
- While conducting patrols, the Supervisor will record all fire and safety hazards, unsecured doors/buildings, broken windows, broken locks, burned-out exterior lights, graffiti and any property damage.
- Support the Director of Security with running an efficient staff, training new officers, auditing shift paperwork and overseeing the operation of his shift.
- Prepare and submit completed reports on observed or reported incidents or complaints, and shall assure that all statements are accurate and complete as required.
- Perform all client security needs and requirements.
- Review all security logs and incident reports generated by staff before submitting them to the Director of Security.
- Inform all security personnel of procedural changes and on-site activities impacting or changing their duties.
- Notify Senior Mall Management of any potential security problem and make recommendations to for improvements or solutions.
Skills:
- Exceptional level of customer service
- Good communication skills
- Good people/conflict resolution skills
- Detail-oriented
- Efficient with computers and CCTV monitoring systems
- Competent with 2-way radio communications
- Ability to sit, stand, or walk for extended periods of time - both indoors and outdoors
Requirements:
- Supervisory experience
- Customer service experience preferred
- High School Diploma/GED Equivalent
CHECK US OUT AT www.usisecurity.com
We service our clients best when we serve our employees first
United Security Inc. is one of the fastest growing security services companies in the USA. We work with clients from Boston to Miami and as far west as Iowa. The last 5 years our revenue has grown by 140%! As a result of our incredible success, we are looking for talent to continue accelerating our growth. If you appreciate having a team to support and challenge you to achieve your goals, come build your career at United Security!
Benefits include, but not limited to:
- Convenient location with FREE parking or take MBTA to work (50% discount on your Tpass!)
- FREE dry cleaning of uniforms
- 80% paid health insurance upon 90 days employment
- Competitive pay
- Recognition and Reward Programs
- Training and Career Development Opportunities
- Medical, dental, Holidays, vacation and 401 (k) retirement plan for full time employees
- Proud Partner of DailyPay: work today, get paid today!
- We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.