Security Supervisor-Emerson College

Windwalker Group is looking for a Part-Time Security Supervisor to join their award-winning team inthe Metro-Boston Area during the week and on the weekends!

SUMMARY:

Starting at $24.00/hr, the Security Supervisor is responsible for assisting the Account Manager and/or Assistant Account Manager with day-to-day operations of the security department, performing supervisory duties, training of new employees, as well as performing routine protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property. Maintain a safe and secure environment for vendors, visitors, and members/employees.

DUTIES:

• Document actions by completing forms, reports, logs and records; update status of investigations in case management system.
• Complete inspections of security equipment for operational status, report or repair equipment not meeting operational standards.
• Foot patrol of the interior and exterior of the facility to observe and identify potential security and safety risks or undesirable conditions. Evaluate situations and make logical decisions on how to proceed and direct work.
• Maintain order, coordinate, and respond to emergency conditions such as fire, safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of policy or laws as warranted for the security and safety of guests, members/employees, and property
• Observe monitors for any unusual activity or suspicious behavior and report suspicious behavior to the manager on duty
• Complete daily reports and incident reports
• Administer CPR and First Aid as needed
• Supervise shift operations and all investigations conducted on shift, follow up on all investigations until complete
• Perform all supportive functions of a Security Guard
• Make recommendations and assist in decision making regarding staffing levels and disciplinary actions.
• Perform other duties as assigned by the Account Manager and/or Assistant Account Manager.
• At all times, ensure the quality of on-site service provided by the Windwalker team through feedback with customer/client interactions.

QUALIFICATIONS:

• Prior security, law enforcement, or military experience required; 2 or more years' experience preferred
• 1 year in a continuous supervisory position or equivalent
• 1 year experience in the hospitality or customer service-related field
• Computer experience, including working knowledge of programs such as outlook/outlook 365, MS office suite, as well as the ability to learn various other software programs

OTHER:

• Must be available to work any shift
• Must be willing to work most weekends and some holidays
• Security Officers must be a minimum of 18 years of age, 21 years of age to be able to operate company owned or rented vehicles.
• High School Diploma or GED required