The Security Manager is responsible for managing processes and standards of life safety, security and rapid response for all guests and colleagues as well as the training of team members in the security department and associates throughout the hotel. In addition, performing administrative task that are required for the department to operate. The candidate is required to have a proven background in Security with strong organizational, administrative and Guest Service skills.
Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh’s business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting.
Summary of Responsibilities:
Reporting to the Director of Engineering and Loss Prevention, responsibilities and essential job functions include but are not limited to the following:
· Consistently offers professional, engaging and friendly service to both internal and external guest.
· Review daily reports, arrival, VIP, FPC, group and ensure proper execution of the details therein.
· Work closely with all Departments to safeguard assets and ensure compliance in all life safety and security areas.
· Perform colleague bag check and locker check programs within the hotel.
· Administers Hotel Key Program, and access for colleagues.
· Admin to the security camera system. Provide training to new team members. Ensure that key system is always in working order and report any issues.
· Ensures security team is prepared and has a rapid response culture to all requests.
· Ensures security team is prepared and responds to all first aid needs.
· Ensures security team is prepared and responds to all guest and colleague incidents and accidents.
· Ensures clear, concise and factual reporting of all incidents, accidents and rounds
· Attends required meetings.
· Ensures team monitors security of all space and assets throughout shift.
· Provide Life Safety training during orientation of new associates, coordinating with T&C.
· Provide Life Safety Refresher training annually to departments, coordinating with T&C
· Provide New hire training for new security team members.
· Manage and train CPR, AED, Choking for associates that are required.
· Manage and train Fire response for hotel and coordinate drills with PNC.
· Manage and train Active shooter program an accordance with Accor standards, coordinating drill with local PD.
· Participate in local city government hotel safety meetings.
· Drive or assist Director in special projects for department.
· Department administrative duties, such as scheduling, Labor meetings, payroll.
· Complete required monthly department meeting for security department.
· Create and drive a health and Safety committee monthly meeting, finding ways to minimize risk to the property.
· Conduct annual loss prevention required audits and follow up on any deficient items.
· Ensure department specific OSHA requirements are met.
· Manage life safety contact notification tree for emergencies.
· Update life safety manuals for departments quarterly.
· Ensure cleanliness and organization of security offices.
· Manage the lost and found system
Qualifications:
· Must have several years previous experience in an upscale hospitality environment.
· Previous supervisory experience.
· CPR, AED certified.
· Excellent leadership, written/verbal communication and interpersonal skills. Strong organizational skills with multitasking prioritization.
· Must have schedule flexibility
Visa Requirements: Must have proof of valid U.S. work authorization.
APPLY TODAY: Whether you're launching your career or seeking meaningful employment, we invite you to visit www.fairmontcareers.com to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and
rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. Our Sustainability Partnership program represents our ever-expanding commitment to being a responsible business and to following the principles of sustainability across our operations, the world over. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!
Job Type: Full-time
Pay: $50,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- How many years of Hotel Security experience do you have?
Ability to Relocate:
- Pittsburgh, PA 15222: Relocate before starting work (Required)
Work Location: In person