Area Manager, Field Safe And Secure (Northeast)

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here.

About the team and position

The Field Safe & Secure Team helps to keep our 20,000+ associates, who work at our 150+ various locations, Safe and Secure every day. By collaborating with various Carvana teams the Safe & Secure Team delivers strategic planning, security program development, technology innovation, asset protection processes, data analytics, crisis management, and project management. In partnership with the Remote Safe & Secure Team and the Support Safe & Secure Team - the Field Safe & Secure Team is an integral part of our Safe and Secure Organization.

The Area Manager, Field Safe & Secure will provide "Safe and Secure" support for a variety of operations sites and teams (including Vehicle Reconditioning, Auction, Market Operations, Logistics, and Wholesale locations/sites) in an assigned geographical area. They will be an integral partner for those teams providing consultation to drive risk mitigation throughout the network. The Area Manager will be a hands-on leader spending the bulk of their time visiting sites and interacting with the team to drive awareness of risk issues, an understanding of core Safe & Secure Standards, and implementation of programs and processes to deliver upon the Safe & Secure mission. The Area Manager will drive, through collaboration, improvement in several key metrics such as unit loss rates, unit damages, inventory control compliance, and safety incidents.

What you'll be doing

• Building partnerships with Operations leaders other key business partners to collaboratively drive improvements in process execution to mitigate operational risks in an assigned geographical area of responsibility.
• Leverage expertise, data, and other tools to establish Safe & Secure Standards that are in alignment with operational partner needs and are adhered to through coaching and support.
• Regularly travel to each of your sites to assess operational risks and work collaboratively with partners to implement mitigation actions. These visits must infuse the team with culture and performance standards that deliver the Safe & Secure Mission at every site, every day.
• Helping launch new last-mile distribution locations by partnering closely with peers, the Support Safe & Secure Team, and the Real Estate Teams to ensure our teams are properly set up for success through consistent physical security designs and implementation.
• Review of key risk metrics on a consistent basis to shout out success and to help coach improvements with your business partners.
• Keeping every detail of your area operating like a "well-oiled machine", but also taking the time to think through strategy and process with a broad perspective and make the necessary improvements to fuel future growth.
• Partner with leadership and stakeholders to assist with initiatives related to new Safe & Secure Processes and Programs to ensure strong execution at the site level.

What you should know/have

• At least 3 to 5 years of Security/Asset Protection leadership experience.
• At least 1 to 2 years of multi-site leadership experience.
• Proven track record of implementing change across multiple businesses/units.
• Proven track record of leading teams.
• Advanced influencing skills.
• Ability to manage competing priorities and the ability to work with ambiguity.
• Ability to effectively collaborate with technical and non-technical audiences.
• Strong interpersonal and communication skills.
• Strong problem-solving skills with a willingness to think outside the box.
• Self-starter's mentality with a strong sense of urgency.
• Willingness to travel 60-75% of the time.
• Analytical skills/mindset.

We'd love it if you also have

• Bachelor's degree (preferably in business, finance, criminal justice, or social administration).
• Project Management experience that has impacted multiple business units/locations.
• Understanding of Security Technology.
• Prior EH&S experience (leading program implementation and oversight).

What we'll offer in return

• Full-Time Salary Position with a competitive salary.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.