Security Content Engineer

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.
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We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.
Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!
General Summary:
The Security Content Engineer is responsible for the creation of security-focused content and detection capabilities for ConnectWise's security platforms. This role works in partnership with the Product and Security Operations teams to provide up to date security focused threat detection content for use by our security products and platforms.
Essential Duties and Responsibilities:

• Provides support to the Security Operations team, with a high attention to detail.
• Researches, analyzes, and documents findings.
• May coach and review the work of other team members.
• Manages and prioritizes Security Content requests from both internal teams and partners.
• Builds security-focused content and detections for our security platforms.
• Provides ongoing evaluation and tuning of existing content and detection rules.
• Assists with custom content requests received from partners.
• Acts as a trusted advisor for security related questions and concerns

Knowledge, Skills, and/or Abilities Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to manage projects and processes independently with limited supervision.
• Advanced knowledge of applicable work area
• Ability to situationally adapt and understand new technology/processes as per business and partner.
  requirement
• Excellent analytical and problem-solving skills
• Excellent oral and written communication skills
• Understanding of the Managed Service Provider and Managed Security Service Provider industries
• Knowledge of cybersecurity controls and frameworks such as CIS and NIST CSF

Educational/Vocational/Previous Experience Recommendations:

• Bachelor's degree in related field or equivalent business experience
• 3-5 years of relevant experience
• Experience with Managed Threat Detection (MDR) and Security Information and Event Management
  (SIEM) solutions.
• Experience with information security and data privacy compliance including GDPR, HIPAA, CMMC, etc.
• Preferred: Experience with the Elastic ELK stack.

Why ConnectWise? Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

• Colleague Referral Program
• Master's Assistance Program
• Mental Health Resource
• Recognized as a Top Workplace in 2023

Working Conditions:

• Onsite/Hybrid/Remote depending on location.
• 0-10% travel may be required.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at talentacquisition@connectwise.com or 1-800-671-6898.