Seasonal On-Site Customer Service Representative Lake Mary, Fl

Position: Customer Service RepresentativeLocation: Lake Mary, FloridaTerms: Full-timePay: $18-20/hr
Join Team AloricaAt Alorica, we're redefining what it means to be a global leader in Customer Service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from Customer Service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!But that's not all...we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.Job SummaryAs part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in Customer Service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
JOB REQUIREMENTS

• Minimum Education and Experience:
• High School Diploma or GED required; college degree preferred
• Customer service experience a plus
• Phone-related Customer Service a major plus
• Familiarity with Microsoft Windows, Word, and Excel applications
• Bilingual language skills a plus
• Knowledge, Skills and Abilities:
• Stellar Customer Service skills - and an overwhelming desire to make lives better, one interaction at a time
• Ability to use phone and computer systems
• Excellent oral and written communication skills
• Strong listening/comprehension skills
• Ability to stay composed and objective
• Conversational, patient and confident, with a positive attitude

WORKING CONDITIONS
Work Environment

• A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off
• Constant usage of phone and computer systems

Physical Demands
Constant sedentary work. You'll typically be sitting for most of the time, so be sure to get up and stretch once in a while. Your circulatory system will thank you.
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.
TAKE THE NEXT STEP
Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.
You ready? Let's do this.
ABOUT ALORICA
Equal opportunity employer - Veterans/Disabled
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in Customer Service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.
Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better...one interaction at a time. And to do that, we need the very best people to join us.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in Customer Service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.