Job Description
The Seasonal Educator is responsible for presenting educational information to visitors at the Zoo’s exhibits, events, programs, tours, and interpretive centers. They also assist with animal encounters for summer programs, and some animal care and husbandry.
Duties & Responsibilities
- Facilitate conversations and brief presentations for guests to help them learn about Zoo New England's animals, conservation efforts, and mission, and about how guests can help.
- Act as a goodwill guide by answering visitor questions.
- Provide excellent customer service and positive interactions with all Zoo guests and employees.
- Facilitate guest interactions with and exploration of biofacts, exhibits, and hands-on activities.
- Assist with education programs as needed, including member programs, ZooToYou videos, events, tours, and camp.
- Assist with animal care, cleaning, and basic husbandry, as needed (approximately 4 hours per week), for the ambassador animal collection. This may include cleaning enclosures, creating enrichment, and preparing diets and feeding ambassador animals.
- Work collaboratively with staff, volunteers, interns, and also work independently on projects and presentations.
- Assume other duties as assigned by the Education Program Manager.
Minimum Job Requirements
- 18 years or older
- Available to work 40 hours per week (8 hours/day) including Saturday and Sunday
- Ability to address audiences of all ages
- Ability to provide excellent customer service to ZNE customers, clients, and employees
- Excellent oral presentation skills
- Ability to work independently as well as in a team
- A strong desire to deliver ZNE’s messages, mission, and goals to our visitors
- Reliable transportation to and from work
- Willingness to spend long periods of time outdoors
- Ability to lift and carry 50 pounds and walk over uneven terrain
- Must agree to abide by all Zoo New England regulations concerning safety and conduct
Preferred Job Requirements
- Previous experience working with children
- Previous exhibit interpretation experience
- Bilingual candidates are encouraged to apply
- Preferred candidates are usually enrolled in, or have completed, an undergraduate program or studies in zoology, education, biology, or a related field, or they have related life experience
- Current CPR / First Aid certification
Hours, Location, and Term of Appointment
Hours: 8:30am-5:00pm on weekdays, and 9:00am – 5:30pm on weekends, 5 days/week including Saturday and Sunday
Location: Stone Zoo
Term: Maximum of 14.5 weeks, early June – late August
Zoo New England is an Equal Opportunity Employer by Choice
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