Address
Form of workSDS Transportation Operations Manager
- 18863
- 242 Sheetz Way
- CLAYSBURG, Pennsylvania
- Full-Time
Job Description
OVERVIEW
Manage labor and processes associated with SDS Transportation to meet daily delivery goals. Ensure accuracy, efficiency, safe driving, and other safety standards are met while promoting a culture of employee and customer satisfaction.
RESPONSIBILITIES (other duties may be assigned)
1. Define measurable, individual performance goals, monitor and communicate via regular feedback and annual performance reviews.
2. Coach direct reports to maximize development of internal talent
3. Monitor daily operations to ensure all safety-related procedures are followed, schedules are met with depart and delivery times, and drivers are ensuring delivery accuracy.
4. Obtain driver feedback and input through daily interactions in the Transportation lounge, phone calls, department meetings, etc. Maintain open communication and adequate follow up with internal and external customers to ensure timely resolution to issues.
5. Ensure drivers and delivery assistants are following all company policies and procedures, as well as comply with all safety standards, safe driving practices, and all Federal, State, and Local transportation regulations.
6. Work with CLI Safety to report accidents and assist with investigation. Support proper accountability through coaching or disciplinary steps.
7. Perform driver and delivery assistant interviews and make hiring decisions with Human Resources to maintain adequate staffing while controlling payroll costs.
8. Conduct new hire onboarding and training and ensure timely execution orientation process for all new Drivers/Delivery Assistants
9. Plan, prepare, and present topics for departmental meetings.
10. Support continuous improvement efforts throughout the Supply Chain. Encourage team member involvement in continuous improvement by promoting process ownership.
QUALIFICATIONS
(Equivalent combinations of education, licenses, certifications and/or experience may be considered)
Education
- Highschool diploma/GED required
- Technical/Trade Training/Sheetz Training required
Experience
- Minimum 5 years related experience in logistics or transportation with at least 1 year in a supervisory role required
Licenses/Certifications
- None required
Tools & Equipment
- General Office Equipment
ABOUT SHEETZ:
Since 1952, Sheetz, Inc. has served up top-tier convenience and customer service to its communities at the intersection of food and convenience. The family-owned company continues to experience limitless growth resulting in over 675 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina (Michigan coming soon!).
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
Our mission at Sheetz has been to meet every need of a customers on-the-go, from gas to snacks and everything in between. Of course, things have changed over the course of over 70 years. We like it that way, because we understand that innovation is the key to good business. Life is faster and busier, and customers expect us to be there when they need us most. One thing that always will remain the same is our commitment to Total Customer Focus, valuing and embracing our employees at a high-level, and supporting the communities in which we operate.
