Sda Streetcar Operations And Maintenance Supervisor

Salary: $53.42 - $59.35 Hourly
Location : Seattle First Hill, WA
Job Type: Special Duty Assignment
Job Number: 2024NB20921
Department: MTD - Metro Transit
Division: Rail
Opening Date: 02/16/2024
Closing Date: 2/25/2024 11:59 PM Pacific
FLSA: Non-Exempt
Bargaining Unit: J2 : ATU L587-Transit
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week
Summary
SUMMARY:
This position is considered safety sensitive. Applicants for these positions are required to undergo drug testing prior to employment and subsequent to commencement of employment, will be subject to random, post-accident, reasonable suspicion, return to duty, and follow-up drug and alcohol testing in compliance with Federal DOT alcohol and controlled substance testing program protocols.
Job Summary:
Streetcar O&M Supervisors monitor and supervise Streetcar Operations on the two Streetcar alignments from either First Hill or South Lake Union Base, monitor work assignments, communicate with Streetcar Operators in the field, coordinate service requirements and provide training to Streetcar Operators. They ensure that safety and quality of services are delivered according to standards and that rules are followed.
Who May Apply
This position is open to current Career Service King County Metro Employees that successfully have a minimum of one year experience at Seattle Streetcar.
Forms and Materials Required
An on-line King County application, letter of interest and completion of the supplemental questionnaire are required.
Work Schedule
This position is paid on an hourly (non-exempt) basis and is therefore eligible for overtime pay if scheduled. The work week and scheduled hours may vary. Employees must be able and willing to work any shift (day, swing or graveyard). Work shift is subject to change based on seniority bid system and needs of the business. In addition, this position has on-call responsibilities and must respond to emergency situations as needed.
An Employer To Be Proud Of
King County Metro Transit is a regional leader in helping people move quickly throughout the region, reducing commuter stress, greening the environment and radically improving urban air quality, by providing comfortable, effective transit services for the thousands of commuters and other residents of King County, Washington.
Working for Metro means working for a leader in this public transportation industry. This is an exciting time for King County Metro Transit; we are expanding service and recently received the 2018 award for the best large transit agency in North America.
Great Benefits
King County provides our employees with a free transportation pass (good on most transit systems throughout the Puget Sound region). We offer a benefits package that includes competitive medical, dental and vision benefits for the whole family including state-registered domestic partner, competitive vacation, sick, holiday and executive leave plans, and participation in the State's Public Employees Retirement Plan (PERS) are provided, as well as the option of participating in the County's deferred compensation plan (a 457 plan). For more details, please see the Benefits tab on this posting.
If you have questions about this recruitment, please contact:
Neha Bansal
HR Talent Advisor
nbansal@kingcounty.gov
Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. We model and apply our equity and social justice shared values, behaviors and practices across all of job duties including but not limited to the following:

• Field Supervisor: Tasks include conducting fare inspections, ride-checks, assisting passengers, supporting Operators, and occasionally providing relief operation of streetcars. Also assisting in disabled vehicle recovery, towing, and re-railing. Other duties as assigned.
• Dispatching/Planning: Tasks include performing "fitness for duty" inspections of Operators reporting for work, assigning trains, making up the Extra-Board, and next day's work using HASTUS, our scheduling system. Other duties as assigned.
• Operations Controller (Supervisor On-Duty): Tasks include answering radio calls from Operators, providing direction to Operators, Field Supervisors, and Maintenance employees for both routine and emergency situations, communicating with Link LCC when required, and other duties described in Streetcar rules, standard operating procedures, and standard maintenance procedures.
• Perform other related duties as required, including operating streetcars in service when needed.

Experience, Qualifications, Knowledge, Skills
We are looking for people who have the following core competencies:

• Demonstrated ability to uphold values of respect and fairness while effectively engaging in (and sustaining) relationships with people from diverse cultures and socio-economic backgrounds.
• Skill in problem solving, analyzing, and evaluating service efficiency and quality, and recommending improvements.
• Skill in organizing work and setting priorities, weighing competing demands and making decisions to maintain service levels.
• Ability to communicate performance feedback and clarification of duties and standards clearly and effectively with Streetcar Operators, Rail Electro-Mechanics, and other employees.
• Working knowledge of transit operations rules and standard operating procedures.
• Working knowledge of safe and proper operation of transit vehicles and their basic mechanical features.
• Ability to learn and demonstrate knowledge of state and federal rules and regulations related to rail operations, and industrial safety rules and regulations as applied to public transit and rail operation.
• Skill in oral and written communication; skill in reading, writing, and following detailed instructions.
• Basic knowledge and skill in the use of Word, Excel, Outlook (or other similar applications) and a web browser; must also be able to learn and use a variety of computer programs.

Minimum Qualifications:

• Minimum 1 year experience at Seattle Streetcar

We are highly interested in applicants who have:

• At least two years of increasingly responsible experience in a supervisory (or lead) capacity, OR any combination of education or experience that demonstrates the ability to support a team of peers through effective coaching, support, and coordination of resources and services.
• Proven customer service skills that reflect Metro's commitment to service and the ability to create an environment that supports service excellence.
• Working knowledge of King County Metro Transit operations, policies, and procedures.
• A valid Streetcar Operator Rail Card certified for mainline operation.

Necessary Special Requirements

• Valid Washington State Driver's License and an acceptable driving record.
• Maintenance of DOT Medical Certification throughout employment (the Certification is issued during our pre-employment process via our physical exam).
• Ability to acquire and maintain the Streetcar Operator Rail Card, and any additional certifications required.
• Physical Requirements: Incumbents in these positions will be sitting, handling tools, lifting up to 50 pounds, carrying weight up to forty feet, standing for long periods of time, walking, boarding streetcars, and performing a variety of physical activities.

Supplemental Information
Application Process
A King County application is required. Applicants should complete the online application at If you are unable to apply online, follow the instructions at under Application Tips and FAQs.
Selection Process
Applications will be screened for completeness and qualifications. The hiring committee will complete a review of application materials and provided cover letters and may select a candidate from these reviews. If necessary, candidates may also be invited to a panel interview.
Record Review (Internal ATU Candidates) - Work Record Calculation Criteria
Work record review calculations will use the candidates most recent 18 months of county employment.
A month of actual employment is defined as a calendar month in which the employee has 15 or more full or partial days.
Work Points Assignment and Screen-out Threshold
Applicants will be screened out of the selection process if the record review totals 15 or more points.
Union Membership
This position is represented by Amalgamated Transit Union Local 587.
Class Code: 8703100
SUPPLEMENTAL INFORMATION:
Forbes recently named King County as one of Washington State's best employers.
Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the teamdedicated to serving one of the nation's best places to live, work and play.
Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement
#RailsJobs
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our
This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.
NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.
For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01
Are you a current Career Service King County Metro Employee who have passed their initial probationary period?

• Yes
• No

02
Please include a letter of interest including details on how you meet or exceed the knowledge, skills and abilities for this position and your experiences as it relates to the primary job functions and desired qualifications. Also why you are interested in this special duty assignment. You are encouraged to translate life experiences to show how they prepare you for this role. Please do not include any identifying information in your answer. Please verify that you have attached a required letter of interest?

• Yes
• No

03
Do you have Min 1 year experience at Seattle Streetcar?

• Yes
• No

04
Non-Standard Hours: This position requires the willingness to work non-stan...