Scheduling Representative

Growing Private Psychiatry office with 50+ locations looking for quality staff to grow with us!

The demand for treatment for behavioral health issues continues to increase. Center for Emotional Health is experiencing tremendous growth and expansion in outpatient behavioral health services that blend human connection with science-based care.

As a Scheduling Department Representative, you will contribute to a positive patient experience by providing excellent customer service to all patients, Physician Assistant/Licensed Therapists, and other support staff through interactions on the phone. Additionally, this position will coordinate and organize appointments and documentation to facilitate the smooth running of the medical environment and support delivery of quality patient care.

Qualifications/Duties

• High School Diploma or equivalent
• 1+ years of customer service experience
• Similar experience within a healthcare setting preferred
• Multi-line phone experience
• Proficient computer skills, including MS Office (Word and Excel, Outlook, PowerPoint)
• Ability to work in a fast-pace, team-oriented environment
• Demonstrated problem-solving skills
• Excellent interpersonal and verbal/written communication skills
• Strong organizational skills and attention to detail

Benefits

• Medical, Dental, Vision Group Health Insurance with employer contribution
• Simple IRA Retirement plan with employer match
• PTO to begin at 90 days
• Aflac supplemental insurance
• $15 hourly rate, Full Time

Work hours range from 8:00AM-5:00PM, closed 12PM-1PM for lunch daily. M-F, no nights, no weekends.

At Center for Emotional Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Center for Emotional Health is in-network with most major health insurance providers and has more than 50 locations across North Carolina and Florida.

*Please do not contact the office(s) regarding hiring. All hiring is conducted via email.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Healthcare setting:

• Outpatient

Medical specialties:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Please include your personal email address and phone number here, as Indeed emails cause delays. We will be unable to contact if your information is not included here. * Please note emails may go to spam *
• What is the pay rate at which you intend to start?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person