Scheduling Coordinator

Essential Duties & Responsibilities:
 Schedule and maintain consumer's ongoing staffing requirements
 Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage,
etc.
 Create, update and distribute monthly Consumer schedules to all caregivers.
 Ensure consumer's schedules are covered, at all times, and accurately documented in
HR/Scheduling system.
 Build honest, sustainable relationships with consumers, caregivers and office staff.
 Ability to manage a high volume of incoming calls, while placing several outgoing calls
to staff open consumer shifts, on a timely basis.
 Responsible for On-Call coverage

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k) matching

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Experience:

• Customer relationship management: 1 year (Required)
• Customer service: 1 year (Required)
• Salesforce: 1 year (Preferred)

Work Location: In person