Scheduling Coordinator Supervisor

Amazing work environment, meaningful work, excellent benefits, monthly bonuses!

Exciting Homecare Agency is looking to hire a Coordinator Supervisor for our Jenkintown office to oversee Scheduling Coordinators and coordinate the placement of caregivers to clients.

The Coordinator Supervisor is a caring and compassionate representative. They are patient, empathetic, and passionately communicative.

Our mission is to offer quality care to our clients, and to provide for them a loving and compassionate environment, attending carefully to their physical, spiritual, and emotional needs.

Job Responsibilities:

• Oversee and manage caregivers, which includes schedules, discipline, and performance management.
• Schedule/Assign HHAs/PCAs to patient cases.
• Create and post monthly staff schedules, track and post changes and approve changes.
• Post and fill open shifts as they occur.
• Verify staff attendance.
• Submits time sheets accurately into HHA Exchange in a timely manner for payroll purposes.
• Document all covered shifts and vacant shifts in the scheduling system in real-time.
• Maintain timely records of call-offs, tardies and early arrivals and coordinate daily with HR to ensure attendance policies are administered promptly and fairly.
• Communicate with clients, families, and caregivers on an ongoing basis.
• Maintain patient confidentiality and privacy with dignity and respect.
• Work with the Human Resources department to maintain current contact information on all staff and ensure all employees are complying with employment procedures related to attendance.
• Assist with the screening of caregivers.
• Develop and implement strategies for staff retention.
• Train and manage Coordinators.
• Assist the team as needed.

Skills and Qualifications:

• College Degree preferred
• Previous scheduler experience is required
• Familiar with HHAExchange
• Experience in a long-term care setting required
• Management experience required
• Phone customer service skills
• Organizational Skills
• Patience and the ability to handle pressure and deadlines
• Valid driver’s license and an automobile that is insured in accordance with state and/or Angels on Call requirements and is in good working order

Angels On Call is Pennsylvania’s Premier Home Care agency. We are committed to changing the landscape of Home Care & Home Health in Pennsylvania. We created an integrated system of post-acute care and personal care services to provide our patients and their families, a community of caregivers and clinicians whose sole focus is excellent care with dignity and respect.

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Homecare Scheduling Coordinator: 1 year (Required)
• Management: 1 year (Required)

Work Location: In person