Exciting and Committed Home Care Agency is seeking a Bilingual Spanish speaking Caregiver Staff Scheduler for our office in Allentown, PA.
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Amazing office, meaningful work, great benefits!
Benefits:
- Vision insurance
- Dental insurance
- Health insurance
- Life insurance
- 401(k)
- 401(k) matching
- Hybrid schedule
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid holidays
Requirements:
- Must speak fluent English and Spanish
- Experience in Home Care or similar
- Experience in supporting high-volume calls, recruitment, and scheduling
- Must have exceptional administrative and customer service skills
- Must be detail-oriented, proactive and self-motivated
- Willingness to learn new skills and take on additional projects
- Self-starter with the ability to work independently
- Must be tech savvy such as Microsoft Office and Scheduling Platforms
Responsibilities:
- Manages phone calls in a supportive manner
- Scheduling for staff and caregivers
- Assist with the required compliance items of caregivers
- Maintains patient confidentiality and privacy with dignity and respect
- Assisting the office team and clients as needed
- Efficiency in working alongside Field Service Coordinator and Marketer to best understand case to case patient needs for scheduling qualified caregivers
Schedule:
- Hybrid schedule: 3 days in office, 2 remotely
- 8 hour shift
- Monday to Friday (8am-4:30pm)
- No weekends
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Medical specialties:
- Geriatrics
- Home Health
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
- Staffing shifts: 1 year (Required)
Language:
- Spanish (Required)
Work Location: Hybrid remote in Allentown, PA 18102