Scheduling Coordinator

We are currently seeking a dedicated candidate to join our Scheduling Team

Are you a dedicated and passionate to helping people?

Are you ready for a rewarding job?

Do you have homecare scheduling experience? If so we would love to talk with you!

Will Require to be on-call via phone every third weekend.

Must be Fluent in English AND Spanish!

The main responsibilities of the Scheduling Coordinator are:

• Select, schedule, and coordinate caregivers based on assessment and care plan information for new and existing clients.
• Educating/Orienting and explaining individual care plans to new or assigned staff.
• Clearly communicate with clients, care managers, and family regarding services and all new schedules and schedule changes.
• Respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise.
• Track and record all instances of assignment refusals, callouts, late arrivals, early departures, etc.
• Proactively identify gaps in caregiver locations, skills, and availability and communicate with the recruiting manager to recruit to fill gaps.
• Documentation in scheduling system daily.
• Audit timecards on a regular basis to ensure hours match scheduled hours.
• Being able to complete tasks accurately and efficiently in a fast paced work environment.
• Ability to take direction and work under strict deadlines.
• Strong computer and organizational skills.
• Accept on-call duty during nights and weekends

Qualifications:

• Must be fluent in English and Spanish
• Minimum of 2 years in a staffing position. Experience in Home Care scheduling is a Plus
• Prefer proficiency in scheduling software (Sandata)
• Demonstrated excellence in customer service
• A strong communicator that can handle a dynamic environment and enjoys working with other people.
• Maintain professionalism and patience with a fast-paced environment
• Ability to read, write and effectively communicate in English
• Proficient in Microsoft computer products including Word, Excel and Outlook

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Scheduling: 2 years (Required)
• Sandata: 1 year (Required)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person