Job Description
Scheduling and Recruiting Manager Job Description:
You like solving tough puzzles, youre meticulously organized, and you love people. Not to mention youre happiest when you can see that your work is bringing happiness to other people. You want a job that lets you work with people but also use your talents for organization and planning. The Staffing Manager/Scheduler is one of the most important roles in our business, and if this described you, we want to meet you.
Responsibilities:
- Coordinate scheduling of 50+ field-based caregivers and client visits in our software system
- Be a focal point of communication with caregivers and clients
- Match the right caregivers to the right clients
- Be responsible for the well-being of both the clients and the caregivers
- Keep caregivers schedules full while fulfilling the requirements of client care plans
- Assist with HR functions such as hiring/recruiting, files, and orientation
- Conduct caregiver introductions when necessary
Requirements:
- Strong problem-solving skills
- A people-person whos able to remain pleasant and considerate under stress
- Meticulous attention to detail
- Willingness to learn quickly and continually
- Prior experience in a fast-paced administrative role preferred
- Prior experience as an in-Home Caregiver is a major plus
- Should have prior Home Care, home health or hospice scheduling experience
Pay:
- $55,000 to $68,000 annually (depending on experience)
You will be responsible for overseeing all office functions related to scheduling, onboarding, compliance, and general administrative tasks. You will be scheduling 50-70 mostly part-time employees throughout the week in our operating system. You will also assist our recruiter with hiring and training new caregivers, overseeing and updating daily online timecards, managing phone calls, demonstrating amazing customer service, and responding to client needs. We are looking for someone that possesses strong administrative skills and is willing and able to wear many hats and go the extra mile.
Applicants must be able to pass background screening with satisfactory results. Be open to rotating on-call phone responsibilities. Office phones are forwarded to an answering service during evenings and weekends but office employees are assigned as a backup in case of emergencies. There are typically not more than 1-2 calls each day that occur outside of regular hours. Our on-call phone rotation will be shared between three office employees. The candidate will work a full-time schedule. Must be proficient in Word, Excel, and other Microsoft applications as well as online scheduling systems (ClearCare, Wellsky, AlayaCare, Kantime, etc., and a moderate email load.
Prior Home Care experience is strongly preferred. Experience with VA programs, long-term care insurance, and other Home Care billing programs is helpful. Experience staffing and scheduling at least 50 employees is a must (using scheduling software).
The company will provide cellular phones and computers along with vacation and sick days. Please note: We do not currently have a health insurance program but are looking to add one next year. Definite advancement opportunities for the right individual as we are a growing company.
Job Type: Full-time
Pay: $50,000.00 - $68,000.00 per year
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.