Job Description
The Advisory Manager, Healthcare IT Project Consulting is a senior consulting expert within the Optum Advisory – Enterprise Delivery Services consulting practice. Enterprise Delivery Services is a rapidly growing business that serves clients across the health care ecosystem. We provide on-demand access to consulting talent with unparalleled experience and combine it with premium customer care and flexible contracting, allowing clients to focus on their core capabilities and create an agile workforce that scales with the demands of their business.
Our consultants are engaged to support both internal teams within UnitedHealth Group and external commercial clients in one or more of the following areas:
- Project and Program Management
- Agile and IT based consultant roles
- Business Analysis
- Product Management
- Process Improvement
- Change Management
- Quality Assurance
- Data Analysis and Reporting
- Communications
- Training
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
- Identify, build, and deploy Project Management Office principles and standards utilizing project management tools: Charter/Scope documents, Project Plan, IRAAD/Issue Log, Lessons Learned, Requirements Matrix, portfolio tracking, etc.
- Monitor and document project milestones and outcomes throughout the project lifecycle
- Develop, communicate, and implement project risk and issue management plans and strategies
- Determine funding needs, staffing requirements, allotment of resources to various phases of projects and lead others in the organization to make meaningful process improvements
- Effectively build and maintain relationships with internal and external clients
- Facilitate status updates and review of programs to client senior leadership team and/or project sponsor
- Provide work stream/project oversight, manage and track issue resolution, and make key decisions for the project with the project sponsor
- Provide clear communications (oral and written) and share knowledge at all levels of the organization
- Provide coaching and mentoring of project team with the goal of developing and retaining talent within the organization
- Drive outcomes without direct authority, engaging team members in a cross-functional environment
- Provide leadership in the management and development of enterprise products and capabilities
Limited travel may be required for this role (less than 25% on average over a year’s time, but may involve Monday through Thursday travel for multiple concurrent weeks to satisfy specific client project requirements). Consultants who are not local to an Optum office facility work from a home office when not at the client site.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of enterprise project / program management experience
- 5+ years of experience with MS Project or similar project management software
- 4+ years of experience leading large-scale consulting engagements or large internal healthcare projects / programs in a client facing role
- 4+ years of experience working in an Agile environment
- 1+ years of experience with CA Agile, Rally, JIRA or similar application
- 1+ years of experience presenting to senior executive level audiences
- Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%
Preferred Qualifications:
- Agile / Scrum certified
- Experience working in a professional consulting organization or working in a healthcare leadership role
- Experience in one or more of the following roles: Scrum Master, Release Train Engineer, Business Analyst, Capability or Product Owner, Product Manager
- Experience in all phases of the Software Development Life Cycle (SDLC)
- Experience in digital health or consumer digital products or services
- Experience in a large matrixed environment
- Proven ability to work in a highly technical, fast-paced environment
- Proven solid interpersonal skills
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy