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Form of workJob Description
Our fast paced home care company has an immediate need of an organized and detail orientated Full time Scheduler to join our administrative team. We staff non-medical caregivers in homes all over Greensboro providing care ranging from 4 hour increments to 24 hours a day coverage. We are looking for an individual to join our team with these skills:
- 2-3 years experience with home care scheduling REQUIRED
- Excellent communication skills, written and oral
- Ability to multi-task
- critical thinking and logistics
- Ability to work Independently REQUIRED
- Ability to answer phones and detail messages
- Efficient organization skills REQUIRED
- Ability to problem solve and resolve conflicts
- Ability to Coordinate schedules and communicate with caregivers and clients
- Ability to take call weeknights and weekend rotations REQUIRED
- Ability to work as a caregiver if necessary for call-outs REQUIRED
- Working knowledge of computers
- ERSP software experience a plus
- Work in a team environment
- answer phones in the office
- coordinate service for clients staffing appropriate caregivers
- work call outs in the field, if necessary
- maintain caregiver records of availability
- Use eRSP software to record client information as well as caregiver information
- manage call outs and staff appropriately
- take call weeknights and weekend rotation answering phones , troubleshooting problems, and staffing when necessary
- coordinate assignments for caregivers publishing schedules a month in advance
- Competitive compensation
- Training and support
- Rewarding career helping seniors in our community
Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
