| Company | KeenlogicSee more |
 Address | Remote |
 Form of work | Full Time |
| Category | Manufacturing |
Job description
Basic Qualifications:- Must possess an active Secret Clearance
- BS degree in Computer Science, Engineering, or a related subject or equivalent combination of education and work experience
- Minimum 10 years of experience maintaining the full scope of SCCM infrastructure including but not limited to:
- SCCM Primary Site Server
- SCCM Database
- All servers (primary site server, management points, 80+ distribution points)
- Cloud Management Gateway (CMG)
- Infrastructure Servers
- Security Operations
- Virtual Device Infrastructure (VDI)
- Active Directory
- Minimum 4 years of experience in the assessment of Monthly MS patches for Server OS (i.e.,
2012/2016/2019 etc.) to avoid any known issues - Minimum 4 years of experience in handling Critical issues on Windows Server during & after installation of the MS Patches
- Minimum 8 years of experience with ServiceNow
- Minimum 8 years of experience in the upgradation of SSCM to the latest versions
- Minimum 2 years of experience architecting and supporting Microsoft MECM/SCCM application
- Minimum 2 years of experience supporting Microsoft Active Directory and Group Policy
- Minimum 3 years of experience supporting various Microsoft Windows Operating Systems
- Minimum 3 years of experience in Imaging Solutions and Patch Management
- Minimum 8 years of experience with Office 365 suite
- Minimum 8 years of experience with Microsoft Azure or equivalent cloud experience
- Must work some Saturdays to implement Microsoft Updates
Preferred Qualifications:- In depth knowledge of client functionality necessary to troubleshoot problems in USAID's complex environment
- Experience with PowerShell scripting is strongly desired Must have very good communication skills
- Knowledge of networking configurations, installation, and maintenance
- SCCM, ITIL and Microsoft Technologies Certifications are a plus
- Strong oral and written communication skills, including presentation skills and experience communicating with technical and non-technical audiences
- In-depth understanding of the underlying architecture of SCCM, including naming conventions, best practices, how to read event logs, creating and editing security groups, application deployments, patch management, packaging, general troubleshooting, log analysis, etc.
- Ability to work independently and manage a SCCM environment
- Strong time management skills and ability to coordinate and prioritize tasks with little supervision
- Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards, criteria, and deadlines
Job Duties & Responsibilities:- Responsible for the health of the production SCCM infrastructure
- Document deployment processes to enable knowledge transfer among the team
- Create SCCM Management Reports using native methods Software Packaging Software Packaging for complex applications
- Development of configuration baselines Development of scripts Deployments of software updates, applications, scripts, and baselines Familiarity with 3rd Party Packaging tools e.g.,
Flexera, Admin Studio Scripting WQL and SQL queries - Creation of SQL Server Reporting Services (SSRS) reports
- Troubleshooting client issues on workstations and servers
- Security permissions SCCM Current Branch upgrades Scripting skills (VBScript, PowerShell, Batch, etc.)
- Operating System Deployment (OSD) OSD & Application deployment through SCCM Creating
- Task Sequences Distribution Points (DP) and troubleshooting failures Patch Management and
- Distribution
- Install, administer, and monitor WSUS & SCCM(2102/CB/2016) environment in
Dev/QA/UAT/DMZ/Production Environments - Develop and maintain installation and configuration procedures Contribute and maintain system standards, policies, and procedures
- Maintains system performance for production SCCM (2102/CB/2016) by performing system monitoring and analysis, performance tuning, troubleshooting system hardware, software, operating system, and other SCCM application issues
- Ensure correct installation, configuration, use, and maintenance of SCCM (2012/CB/2016)
Infrastructure Remediation of servers that failed updates - Create reports required by the client from SCCM Research and recommend automated approaches for system administration tasks where possible
- Create and Maintain Standard operating procedures (SOPs) and train staff as necessary
- Handle Critical issues on Windows Server during & after installation of the MS patches
- Apply patches to DMZ/Production servers and systems through SCCM 2012 Patch
Management and good experience with Windows Server Update Services (WSUS) - Help the Project Manager and Manager of Infrastructure Support to produce and distribute communication to end users / App Owners (when appropriate) regarding changes to their computers
- Azure General familiarity with Azure for the Cloud Management Gateway (CMG)
In Depth knowledge and troubleshooting ability ((break/fix) with the interaction, connections, and links of the CMG with SCCM Active Directory (AD) - Familiar with permissions, structure, troubleshooting, and PowerShell
- Ability to troubleshoot AD issues Ability to create and manage Security Groups and OUs in AD that we manage
- Adobe Sync Familiarity with the Adobe Console, and Both Azure AD and Adobe Console functions have enterprise applications
- Networking and firewall Functional knowledge and troubleshooting of boundaries and
communication issues in SCCM Vulnerability analysis and remediation - Must be able to decipher Nessus scan results
- Necessary to either prove that we are patching an existing vulnerability, or to come up with a solution for resolving a new one
- Server and Desktop Admin Skills Must manage all SCCM Servers at the OS level
- Software installation and troubleshooting on servers and workstations
- Working Knowledge of Active Directory (AD) Group Policy Server Ops manages the implementation of Group Policy, however, are frequently reliant on Windows Engineering for what needs to be implemented
- Ability to Group Policy Objects (GPOs) to configuration baselines to deploy via SCCM to systems on the internet
- Ability interactively and harmoniously with other teams (Server Ops, Sec Ops, IA, Networking, Change Management, Communications) to resolve issues or get necessary work though the correct process
- Strategy & Planning Create and maintain system configuration, and troubleshooting documentation as needed
- Review all policies and procedures and ensure they are being adhered to proactively troubleshoot and test application performance for potential bottlenecks and identify areas for continual improvement
Refer code: 8869589. Keenlogic - The previous day - 2024-04-03 22:35
