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Form of workWe help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
About the SAP Internship Experience Program
The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.
Three reasons to intern at SAP
Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.
Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.
What you’ll do:
Position title: SAP SuccessFactors iXp Intern – Customer Growth & Advisory Programs
Location: US (Preferred: Mountain Time Zone)
Expected start date: February 2024
Duration: 6 Months
Schedule: 40 HR/Week
As SAP SuccessFactorsCustomer Growth and Advisory Programs Intern, you will support the team to help enrich the customer experience through peer communities and retention programs that support the vision and message of SAP SuccessFactors. This includes supporting operational management and execution of strategic advisory boards, adoption marketing programs, team communications and SharePoint site, internal team data hub, and publishing the quarterly Logo Deck for our Global Sales Hub.
The individual will be responsible for three main areas of support: 1) customer program execution support 2) team communications and operations 3) ad hoc team project execution
This job requires a self-driven, get-it-done personality who demonstrates high levels of communication, accuracy, strategic thinking, executive presence, proactivity, and consistently meets deadlines.
Responsibilities/Tasks:
Supports program leads with execution and preparation of customer-facing events, virtual advisory board sessions and adoption marketing programs from execution to follow-up.
Plays a key supportive role in production of virtual sessions, including back-ground Zoom operations for all customer sessions.
Prepares internal briefings to cover session outcomes, scope, agenda, etc. of the in-person and/or virtual event.
Creates all customer session recaps with input, take-aways, and action items sent out to customer advisory members after each session.
Prepares customer-facing presentations with attention to branding, accuracy, spelling, and slideshow best practices.
Manages team communications hub (SharePoint site) with ongoing updates.
Manages and creates all external customer advisory board Work Zone pages and bio directories for customers to access shared documents.
Manages team process documentation and session data results tracking.
Owns team communications, including writing and sending out promotional blurbs to relevant SAP channels to drive event registration; consolidating and positioning customer insights data into consumable formats; and any ad hoc special project requests.
Updates and publishes the SuccessFactors Logo Deck on the new Sales Hub each quarter
What you bring:
We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.
Independent self-starter who is comfortable driving their own initiatives forward without prompting from others – able to prioritize tasks to meet deadlines.
Acts with precise attention to detail in all customer interactions: internal communication and alignment is key
Highly organized and can juggle multiple customer boards, programs, and events at once, while maintaining accuracy and creativity
Must have the ability to manage customer expectations
Thinks broadly and strategically about the business vision and brings it to the customer through supporting program leads on strategic customer engagements
Shines with a positive ‘can-do’ and ‘get the job done’ attitude
Proven ability to flex and pivot quickly on requests and tasks
Solid understanding of different social platforms
Bonus – previous experience in event facilitation; in person and/or virtually; and technical savviness
The candidate must have:
Currently enrolled in an academic program (Bachelor’s or Master’s Degree) or a recent graduate (within the past 6 Months)
Ability to think strategically and execute with attention to detail
Must be a team player, demonstrated high performer and willingness to take initiative
Experience in project management, marketing, and communications.
Previous SAP experience preferred with working knowledge of SAP internal processes
Experience with customers and ability to engage with executives
High proficiency and design skills in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
Solid work experience leading projects or event execution
We build breakthroughs together
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 385928 | Work Area: Marketing | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Intern | Additional Locations: #LI-Hybrid
