Salesforce Administrator (U.s. Remote)

About Tractor Zoom

We are committed to helping leaders in agriculture make data-driven decisions when it comes to buying, selling, financing, and insuring heavy equipment. Tailored to each business’ unique needs, the Tractor Zoom solution suite utilizes data and technology to impart equipment insights that are honest, accessible, and actionable. We empower Farm Credit Associations, Farm Service Agencies, banks, equipment dealerships, auctioneers, and farmers, and fuel their growth.

We’re Looking for an ‘A’ Player

We are looking for a Salesforce Administrator to join our team. The Salesforce Administrator is responsible for ongoing management of basic Salesforce administration and will provide day-to-day operational support to customers. This role partners closely with Operations, Sales, and other departments to drive greater efficiencies with processes, reporting, tools, etc. to improve sales productivity. This is a collaborative and detail-oriented role that will interact with multiple parts of the organization and make an impact on the daily operation of the business. The ideal candidate is Salesforce certified and has experience working in the Salesforce platform. They should be highly motivated, have excellent communication skills, and analytical abilities. They can also communicate effectively with customers and translate technical language into layman’s terms.

Responsibilities:

• Day to day support and administration of our Salesforce instance.

• Manage Salesforce users, profiles, roles, permission sets and other administrative responsibilities.

• Gain a deep understanding of our Salesforce setup and our sales processes to provide general support and training to sales team, customers, and new hires.

• Generate and analyze simple and complex reports from Salesforce based on business needs as requested by sales and sales management team.

• Managing territory and account assignments within Salesforce.

• Gather needs and requirements of the business and design high quality solutions in Salesforce via custom objects, custom fields, workflows, and processes.

• Perform testing of system enhancements within a test environment and other quality assurance tasks.

• Responsible for data cleanliness and identifying and resolving data inaccuracies within our systems.

• Develop and maintain sales team resources as needed; perform routine updating of dashboards and process documentation.

• Organize and consolidate information from multiple systems and utilize Microsoft Excel to prepare lists/reports for consumption of sales team and leadership, importing/exporting of data between various systems.

• Proactively collaborate with the sales team to solicit feedback and improves or creates processes/procedures as needed to boost productivity.

• Other duties as assigned.

Requirements:

• 
  BA/BS degree required.

• 1-3 years professional work experience.

• Passion for the Salesforce.com platform and experience performing Salesforce admin tasks.

• Salesforce Administrator certification preferred.

• Previous operational experience supporting multiple teams and/or departments is a plus.

• Proficient in MS Excel, Google apps, other commonly used business applications; demonstrated ability to learn new systems.

• Exceptional communication and interpersonal skills.

• Impeccable organizational, analytical and time management skills.

• Excellent attention to detail.

• Must be a team player who enjoys supporting their customers.

• Remote - United States (FL/IA/IL/IN/KS/KY/MN/NC/OR/TN/TX/WA/WI)

• 
  Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits:

• 
  80% Health, Vision and Dental Insurance Covered

• 401k Program

• 11+ Paid Holidays

• Unlimited PTO

• Competitive Salary

• Company Stock

• Performance Based Culture

• Remote location

Tractor Zoom Culture

We are a small but mighty team of driven, out-of-the-box thinkers that are hungry for information. We are not only passionate about identifying customer pain points but inspired to solve them. Our values unite us and help us work together toward our common goals. We’re a customer first organization knowing they are ultimately the end users of our products and technology. If you’re interested in making a difference and seeing your efforts directly impact the trajectory of a company. Come join us!