Salesforce Administrator, Ics - Brainery

Are you interested in a flexible work environment, the opportunity to grow and share your unique potential every day, a place that offers a holistic approach to your wellbeing, an environment that encourages volunteering, and a company with a culture where celebrating yours and our clients’ success is just part of what we do? Well, you’ve come to the right place. We have an opening as a Salesforce Administrator, and you may just be the perfect person. Check out the requirements and apply!

We are looking to add a Salesforce Administratorto join our Innovative Captive Strategies team in Waukee, IA. Candidates thrive in our environment when they harness their collaborative mindset, strong interpersonal communication skills, and a love of learning.

This role is a part of our 2024 Brainery Program. The Brainery is the first step on the path to a successful career at Holmes Murphy. Our philosophy is to hire top talent, and then teach them the fundamentals of the insurance industry and our client base. You will start with training for one week in our Waukee, Iowa headquarters and then will accelerate through a combination of virtual learning and on-the-job experience.

Duties:

As a crucial member, you'll provide essential support to our Salesforce users. This role offers an exciting opportunity to contribute to the rapid growth of our business units and facilitate the seamless onboarding of new businesses into the Salesforce org.

• Handle all aspects of user and license management including new user setup, roles, profiles, permissions, public groups, OWD, sharing rules
• End user support including troubleshooting errors
• Salesforce configuration changes, including (but not limited to): Object and field creation, page layouts and lighting pages, record types, custom settings
• Monitor End user Adoption and propose ideas to further drive Adoption
• Keeping up with new Salesforce features and functionality and providing recommendations for process improvements
• Performs special projects and other duties as requested.

Knowledge, Skills, and Abilities:

• Available and responsive to questions
• Excellent relationship building skills and Ability to interact with users at All levels
• A Desire to implement best practice solutions
• A Desire to further learning of the Salesforce Platform
• Ability to work both independently and collaboratively with data systems teams
• Excellent oral and written communication skills
• Basic knowledge of business practices
• Ability and willingness to pursue relevant designations and/or continuing education, as appropriate.
• Must be knowledgeable of and comply with HMA's Client Privacy Policy, HIPAA regulations and E&O procedures and policies.

Qualifications:

• Education: Bachelor’s degree in computer science, information systems or a related field preferred.
• Experience: Minimum 0-2 years’ Salesforce experience. Work towards your Salesforce Administrator Certification

Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

We also know imposter syndrome is real and the confidence gap can get in the way of meeting awesome candidates. Please don’t hesitate to apply for the Brainery —we’d love to hear from you!

Holmes Murphy & Associates is an Equal Opportunity Employer.

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