Sales Manager Wanted - Debt, Mortgage, And Lending Sales Experience!

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Job description

Sales Manager - Call Center:

We are a rapidly growing company in the call center industry, providing excellent customer service and sales support to a wide range of clients. We are looking for an experienced Call CenterSales Manager who can lead a team of sales representatives and drive metrics to meet our company's goals.

We offer a competitive salary and benefits package, including health insurance, paid time off, and 401k matching. If you are an experienced Sales Manager looking for an exciting opportunity to lead a dynamic team in a fast-paced environment, we encourage you to apply for this position.

Qualifications/Experience

1. Minimum of 5 years of Call Center Leadership experience.

2. Minimum 2 Years in Sales, Financial Services, Mortgage or Lending Required

3. Minimum 2 Years in Management Position Required (In Financial Industry Preferred)

4. In Depth Experience with Salesforce CRM and/ or Debt Pay Pro preferred

5. Excellent Communication Skills-Written and Verbal

6. In Depth Experience Managing to Metrics

7. In Depth Experience Coaching, Monitoring, and Mentoring

8. Proven Track Record of Leading a Call Center Team of at Least 20 Reps

Responsibilities

1. Coach and mentor sales representatives to increase their productivity and meet sales targets.

2. Monitor sales performance and implement strategies to improve sales metrics, such as conversion rates, call volume, and revenue.

3. Analyze sales data and make recommendations to improve sales processes and workflows.

4. Develop and implement sales training programs to improve the skills and performance of sales representatives.

5. Collaborate with other departments to ensure a seamless customer experience and drive customer satisfaction.

6. Maintain accurate records of sales activities and provide regular reports to the management team.

7. Manage the day-to-day operations of the sales team, including scheduling, performance reviews, and goal setting.

8. Communicate company goals and individual performance objectives to sales team

9. Create and handle parts of new hire training as well as continued development training for the team

10. Manage and monitor agent sales pipes in Salesforce/DPP

11. Drive performance metrics of each sales agent to achieve monthly revenue targets

12. Monitor Compliance, Sales Calls and Closing Ratios

13. Daily Availability Required from 8:00am - 6:00 pm M-F

For this experienced Call Center Inside Sales Manager:

1. Proven track record of successful sales management in a call center environment.

2. Experience with sales metrics and data analysis to drive results.

3. Strong coaching and mentoring skills to develop sales representatives.

4. Excellent communication and interpersonal skills to work with clients, sales reps, and management.

5. Proficient in using CRM software and other sales tools to manage leads and track sales activities.

6. Base pay with top industry tiered commissions from Sales Team Performance. Six Figure Position with Salary and Bonus

7. Being part of a sales organization entails committing to long hours and occasional weekends to meet targets and deliver exceptional service to clients.

Company Benefits:

1. Paid Training

2. Sales Team Commissions Earning/Bonus

3. Medical Insurance

4. 401K

5. Paid Time Off

6. Paid Holidays

7. Employee Bonus Referral Program

8. Corporate Discount Program

9. Opportunities for career advancement

10. Presidents Club

Other Duties:

This job profile is not limited to or intended to be an all-inclusive list of job duties and responsibilities. Employees may perform additional related duties as assigned in order to meet the needs of the organization.

Education/Experience:

1. High School Diploma or equivalent

2. Financial Background, Training or Certification Highly Desired

Work Authorization:

Must be able to verify identity and employment eligibility to work in the U.S.

Equal Opportunity Employer Race, Religion, Color, National Origin, Gender, Sexual Orientation, Age, Protected Veterans, Disabled

Job Type: Full-time

Pay: $96,000.00 - $230,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person