Sales Manager

Job Description:

Drive Dave & Buster’s events revenue through a combination of consultative selling, outbound prospecting and retaining existing client base. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you will need a successful record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed! Bottom line: Your nickname should be “The Closer.” This role will work on-site at the Store location and will report directly to the General Manager.

YOU WILL BE AN OUTSTANDING SALES MANAGER IF:

• You exhibit superior prospecting, presentation and closing skills
• You are skilled in leadership, relationship selling and new business development
• You understand the importance of maintaining customer relationships to earn year over year business
• You can develop a sales campaign focused on communicating and nurturing relationships with customers and driving repeat sales
• You are goal-oriented, self-motivated, and self-directed
• You can present in front of large audiences
• You can self-evaluate your sales pipeline to accurately predict forecasted events revenue
• You have a “closer” mentality with negotiation skills and commitment to follow through
• You are outgoing and personable with excellent verbal and written communication skills
• You are a good listener, speaker and have a hunter mindset
• You like to surpass targets and are driven by your bonus
• You are persuasive in negotiating and diplomatic in communicating with customers to build long term, productive relationships
• You love selling for a fast-paced, multi-faceted Restaurant Entertainment Company

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Customarily and regularly perform outbound lead generating activities outside the Store including: tabling, networking events, and go sees with prospective and current customers. Minimum expectation of 6 or more hours per week, over at least two work days, spent performing lead generating activities outside the Store location.
• Develop and execute a local and outbound sales strategy, focusing on identifying high-potential target customer segments and industries that would benefit from our services.
• Build and manage a high-performing sales team, providing mentorship, training, and support to ensure they achieve their individual and team goals.
• Serve as a product knowledge expert with a consultative approach to successfully overcome prospective customers’ objections.
• Manage the full cycle of the sales process through prospecting, calls and setting appointments.
• Build and maintain a robust outbound and inbound sales pipeline, ensuring consistent progress towards revenue targets and growth objectives.
• Drive new revenue by closing new outbound business.
• Monitor key performance metrics and market trends, adapting our outbound sales strategy and tactics as needed to stay ahead of the competition.
• Track and report progress on daily, weekly, and monthly outbound prospecting and sales goals in our CRM.
• Cultivate strong relationships with key decision-makers at target companies, leveraging your industry expertise and consultative selling skills to understand their unique needs and pain points.
• Utilize sales data warehouse platform to leverage regular communication with client base and track all correspondence & communications.
• Join and/or hold board or committee positions within multiple community or professional organizations.
• Reinforce existing client base with regular office visits and on property lunch appointments; host multiple networking events annually to build brand awareness.
• Conduct Events Consultant performance evaluation annually; oversee the creation and execution of a developmental action plan.
• Partner closely with your District Sales/Regional Sales Managers.

We work hard, play hard and have FUN!

Requirements

QUALIFICATIONS:

• 5+ Years of related sales experience
• Outgoing and personable; excellent verbal and written communication skills
• Ability to travel within the community at least two work days per week.
• Ability to travel on occasion for tradeshows or conferences
• Display strong computer skills particularly with Excel, Word, Microsoft Office, and CRM Applications
• Flexible in approach; can readily adapt to client requests for changes
• High personal standards of conduct and professionalism
• Practical experience in a similar outbound sales position advantageous
• Well-developed presentation and negotiation skills
• Ability to effectively communicate in both the written and oral way
• Goal and customer-oriented
• Ability to individually relate and respond to each customer's demands
• Experience with outbound prospecting and new business development

Salary Range:

Dave & Buster's is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.