Sales Engineer

If you are a fast learner, are comfortable with financial software, have the ability to show it over zoom, and have great Excel/Math skills, OR have loan servicing, accounting, or mortgage knowledge, you need to keep reading.

Applied Business Software, maker of The Mortgage Office, leader in loan management software is looking for a Sales Engineer. Come join our team in Long Beach, CA., and be a part of history. We are growing!

Job Summary:

The Sales Engineer is responsible for understanding the product to an expert level and providing solutions for any problem to a non-technical audience.

Duties/Responsibilities:

· Assesses and understands clients’ needs prior to software demonstration

· Demonstrates software to existing clients addressing needs, and inquiries submitted to sales team

· Provides expert assistance to Sales and Support teams to communicate client needs.

· Ensures that customer needs are met by software design capabilities or proposal of approved alternate solutions (e.g., custom development, 3rd party solutions, or API integration)

· Proposes additional application extensions (modules) to customers and explains benefits when needs are identified.

· Provides support to customers and resolves problems with extensive knowledge of the product.

· Assists with product testing and client follow-up

· Performs other duties as assigned. (e.g., Training, Webinars)

Required Skills/Abilities:

· Highly Proficient with Microsoft Excel

· Some Experience with Database Queries (Microsoft Access / Microsoft SQL Server)

· Excellent verbal and written communication skills.

· Excellent sales and customer service skills with a proven ability to explain technical products to non-technical audiences.

· Excellent organizational skills and attention to detail.

· Excellent time management skills

· Analytical and Strategic skills

· Ability to learn software applications quickly

· Ability to learn industry terms quickly

Education and Experience:

· Must have at least 4 years combined of Sales and Technical Experience working with clients in-person, video conferencing, or phone support

· Preferred (but not required): Bachelor’s degree in engineering, Accounting, Finance, Math or other related areas of study.

· Preferred (but not required): Mortgage Industry Experience

Please note this is on site position. Not remote. TY ;)