Sales Coordinator

Job Title: Sales Team Coordinator - DSO Start-up Division

Location: Remote (Work From Home)

• We are looking for candidates in the Tampa, Florida region.

Company Overview: Frontier Dental Lab Group is one of the largest dental lab platforms in the United States, dedicated to providing innovative solutions to the dental industry. As part of our growth strategy, we are establishing a dynamic sales division focused on Dental Service Organizations (DSOs). We are seeking a highly motivated and organized Sales Team Coordinator to play a pivotal role in building and documenting sales operations for this exciting venture.

Benefits: Frontier Dental Labs recognizes the importance of providing our employees the opportunity to participate in a comprehensive and competitive benefits program. A competitive benefits program is key to our continued growth as an organization and offers our employees benefits in support of overall health and financial security.

• 401k with employer matching
• Health benefits that includes Medical, Dental, Vision, Supplemental health and H.S.A/FSA accounts
• Company paid Basic Life Group Life Insurance, Short Term Disability and Long Term Disability benefits.
• Employee Assistance Program
• Holiday pay
• Sick pay
• Vacation pay

Sales Coordinator

The successful candidate will be responsible for managing the CRM processes. The role will have a passion for sales operations. The position is pivotal in building and documenting sales operations for our Dental Service Organizations (DSOs).

Essential Functions

• Collaborate with the sales leadership team to design, implement, and document effective sales processes tailored to the DSO market.
• Continuously evaluate and optimize sales workflows for efficiency and effectiveness.
• Leverage expertise in HubSpot to manage and streamline customer relationship management (CRM) processes.
• Ensure accurate and timely data entry, lead tracking, and reporting within the HubSpot platform.
• Create and maintain comprehensive documentation of sales operations, processes, and best practices.
• Generate regular reports on key sales metrics and performance indicators.
• Serve as the primary point of contact for new customers, facilitating a smooth onboarding process.
• Provide training and guidance on platform usage, ensuring customer satisfaction and retention.
• Act as a liaison between the sales team and customers, addressing inquiries, and providing exceptional customer service.
• Build and nurture positive relationships with key DSO accounts.
• Attending trade shows and team meetings as needed, providing on-site support and representation for the sales division.
• Collaborate with the sales team to coordinate logistics for events and trade shows.
• Other duties as assigned.

Education & Experience

Required

• Proven experience in sales coordination or operations within the dental or healthcare industry.
• Strong proficiency in HubSpot CRM, with a track record of effective utilization.
• Advanced skills in Microsoft Excel and Word for data analysis and documentation.
• Excellent organizational and project management abilities.
• Customer-focused mindset with experience in customer onboarding and support.
• Exceptional communication skills, both written and verbal.
• Ability to work independently and remotely while maintaining a collaborative team spirit.
• Willingness to travel to trade shows and team meetings as required.
• Choose an item.

Preferred

• Bachelor's Degree
• 2-4 years applicable job experience

Skills & Competencies

Required

• Strong technology skills and the ability to leverage technology in work processes
• Strong communication skills, including written communication
• High level organizational skills, time management skills and ability to work effectively in a fast-paced environment to consistently meet deadlines
• Ability to take ownership of responsibilities and effectively handle interpersonal relationships with others

Physical Requirements

• Sitting Continuous for up to 6 hours
• Standing Continuous for up to 4 hours
• Bending or stooping continuously for up to 4 hours
• Must be able to lift, push, and carry up to 15lbs

Work Conditions

• Travel Travel required up to 25%

Work Eligibility

• Must be at least eighteen years of age
• Must pass work eligibility requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.