Sales & Catering Admin

Description
Kalahari Resorts Conventions delivers a beyond-expectations waterpark resort and conference experience all under one roof. The authentically African-themed resort is home to America's largest indoor waterparks and features well-appointed guest rooms, full-service Spa Kalahari, a fun-filled family entertainment center, on-site signature restaurants, unique retail shops and a state-of-the-art convention center.
We are inviting you to apply for ourCatering and Sales Adminposition. In this role, you will provide administrative support and systems management for the Sales and Catering teams. In addition, you will provide a pleasant, professional first impression of Kalahari Resorts Sales and Catering to new prospects and existing clients and assist with direct sales activities as needed.
We do require that you have a background, consisting of 1-3 years of administrative experience in a corporate business setting (preferably within the hotel/resort/hospitality industry), or experience in banquet operations or hotel front office is helpful.
Additional required skills include:

• Ability to understand sales booking systems, V1, CRM, and sales automation as well as Microsoft Word, Excel, and PowerPoint programs.
• Must be comfortable working in a Windows operating systems environment.
• Knowledge of ADP is helpful
• Must work well in stressful, high-pressure situations.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must be effective at listening to, understanding, and clarifying the issues raised by Associates, Supervisors, Department Heads, Senior Management, and guests.
• Must be able to adapt to a broad range of customer interactions, inquiries, and forward appropriately guest complaints.
• Must be able to work with and understand financial information and data, and basic arithmetic functions and statistical analysis.
• Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
• Make independent decisions while maintaining strong ethical standards consistent with company policy, rules, and the ability to maintain confidential information.

Company Mission
We promise to deliver products and services beyond expectations.
Recruiting Vision
We understand that the individual is the most important element in the recruitment process. In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through. Whether a current opening exists or not, relationship building is critical to the success of our company.
A Sampling of Our Benefits
Our team enjoys a comprehensive and attractive benefits plan:

• Above-industry average compensation
• 40-hour work week always available
• Promotion from within
• Mental, Financial, Physical, Work/Life and Career wellness initiatives
• Educational opportunities
• Full and varied benefit package available for full-time associates
• 401(k) with company match
• Appreciation days, parties, and retention programs
• Paid time off and holiday pay
• Discounts and resort perks

Kalahari Resorts and Conventions frequently receives awards and accolades for taking care of its associates and our guests. Recognition includesForbesAmerica's Best Midsize Employers, Condé Nast Traveler's #1 World's Coolest Indoor Waterparks, Best Family-Friendly Meeting Hotel and Resort inSmart Meeting's Smart Stars Awards,Parents' MagazineKids' Travel Award Winner and TripAdvisor's Travelers' Choice Awards.
Current locations include Wisconsin Dells, Wisconsin (2000), Sandusky, Ohio (2005), Pocono Manor, Pennsylvania (2015) and Round Rock, Texas (2020).
Kalahari Resorts Conventions is an equal opportunity employer.