Sales Associate

Benefits:

• Bonus based on performance
• Employee discounts

Company description

Come join in the downtown retail environment, and work with a lively and encouraging team to help people find greater comfort on their runs, walks, outdoor recreation or throughout their workday!
Our mission at Performance Footwear and Outdoor Gear (formerly Mountain High Sports) is to provide exceptional custom fit footwear and apparel, and outdoor gear, empowering individuals of all backgrounds to reach their highest potential. We are committed to offering expert guidance, premium quality products, and a personalized customer experience. Through meaningful partnerships with the community, we aim to foster a supportive network that enhances outdoor experiences and ensures unforgettable adventures.
We are a highly successful and established independent retailer of specialty footwear, active wear, outdoor apparel, and gear. As a leading regional distributor for the industrys elite manufacturers such as Hoka, Brooks, Altra, Patagonia, On Runnning, HydroFlask, and Smartwool, the store is a recognized landmark destination for the discerning Pacific Northwest outdoor and fitness customer demographic. We excel at providing a loyal, multi-decade clientele with premier brand names at competitive prices. We strive for a unique product mix, personable customer service, attention to detail, superb product knowledge, and expert advice.

Job description Sales Associate

We are looking to grow our staff with dynamic individuals who love interacting with people and solving problems. We are hiring for full-time, long-term positions. If you are an outgoing person who loves helping others, we would love to meet, and see if we are a good fit for each other.
The Sales Associate performs a variety of duties related to customer satisfaction, sales, and customer service in compliance with company procedures and policies under the direction of the Store Manager. They assist in the resolution of routine customer problems.
Job duties include working the sales floor and directly assisting customers and carrying out the implementation and coordination of promotional strategies.
The successful candidate will have previous retail experience using the consultative sale techniques and a committed and flexible approach to work.
Along with athletic-style shoes, we offer lifestyle shoes, as well as top line apparel. Shoe knowledge is not required. We are happy to train you with all the product knowledge you will need. There are also many opportunities to train and learn about products and techniques with experts in the field.

Duties

The duties and responsibilities which the Sales Associate is expected to perform in carrying out their job are as follows:

• Ensure customers have a positive shopping experience through team member interaction and store presentation
• Communicate effectively and be an ambassador of company values to customers and team members
• Individual contributor that achieves a high level of direct sales performance
• Maintain knowledge of new products and research
• Coordinate the flow of goods from the stock room to the sales floor, and do merchandise replenishment

Requirements Knowledge, Skills, and Abilities

We have a fast-paced work environment, and applicants must be able to multitask. A sincere and helpful attitude is a must. Our key requirements are an outgoing personality, great communication skills, and a willingness to learn. Offering amazing customer service is our number one priority. We encourage applicants from other hospitality industries.
Below are specific abilities, knowledge, and skills required of the Sales Associate:

• 1+ years of retail sales experience
• A passion to work with customers, drive business success, and foster a positive company culture
• Strong communication skills and a willingness to interact with a wide variety of clientele. You will also need the patience and tact to handle customer complaints.
• Availability to work at any time of the day during store hours, which may include holidays and weekends
• Ability to build and maintain relationships and apply new skills
• Must be able to perform physical activities on the job, which include kneeling, lifting, bending, carrying, walking, climbing and/or reaching on a frequent basis
• Ability to be on your feet most of the day, or moving on the sales floor or stock room

Employment begins with an initial 4-week probation period, during which time we will assess the commitment to product learning and customer service.
Job Type: Part-time or Full-time

Pay: $17 per hour plus monthly bonus