Responsibilities:
Receive/Route Calls into Sales Queue ...
Track Lead Distribution
Track prospects/Leads that come into the Sales queue via the IQD (Google doc) in order to evenly distribute Leads among MSRs.
Backup to Lead Sales Administrator
Process and create new Lead records in SalesForce as requested and as the Leads are provided to OpenEdge by our Partners.
Regular attendance and compliance within the schedule assigned
Working hours: 7:00 AM - 3:30 PM
Skills:
Intermediate computer skills
Experience with sales and conflict resolution
Microsoft Excel
Customer Service
Google docs
Education:
High School
Experience:
0-1 years
Qualifications:
0-2 years of customer service experience
Ability to communicate clearly and professionally with customers over the phone.
Ability to learn and Navigate CRM software.
Excellent logic, reasoning and decision making skills.
Outstanding customer service and teamwork skills.
Ability to quickly learn and adapt to changing technology and priorities.
Ability to work under pressure, in a team environment.
Excellent attention to detail and ability to focus.
Please send resume for consideration
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).