Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, orders, and product information
- Conduct outbound calls to potential customers for Sales and upselling opportunities
- Input and maintain accurate customer data in the company database
- Analyze customer needs and recommend appropriate products or services
- Resolve customer complaints or issues in a timely and professional manner
- Collaborate with other team members to ensure customer satisfaction
Experience:
- Previous experience in Customer Service or sales is preferred
- Strong communication skills, both verbal and written, in English and Spanish
- Proficient in data entry and computer skills
- Ability to multitask and prioritize tasks effectively
- Excellent problem-solving skills and attention to detail
We offer competitive pay for our Customer Service/Sales Representatives. Join our team today to provide exceptional service to our valued customers!
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Paid time off
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person