Address
Form of work
SalaryResponsibilities: - Provide exceptional Customer Service to clients via phone, email, and chat - Analyze customer inquiries and provide appropriate solutions or escalate to the appropriate department - Assist customers with product information, order status, and general inquiries - Upsell products and services to increase sales revenue - Perform data entry and maintain accurate customer records - Communicate effectively with customers to ensure their needs are met - Make outbound calls to follow up on customer inquiries or resolve issues Skills: - Excellent phone etiquette and strong communication skills - Fluent in Spanish (bilingual) to assist Spanish-speaking customers - Ability to analyze customer needs and provide appropriate solutions - Experience in sales or upselling is a plus - Proficient in data entry and navigating computer systems - Multilingual abilities are a plus, as we serve a diverse customer base Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- New Orleans, LA 70122: Relocate before starting work (Required)
Work Location: In person
