Sale/Customer Service

### Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys helping others and has excellent communication skills.

### Duties:
- Answer incoming customer inquiries via phone, email, or chat
- Provide accurate and timely information to customers regarding product features, pricing, and availability
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Conduct outbound calls to follow up with customers and provide additional support or information
- Maintain customer records by updating account information and documenting interactions
- Collaborate with other departments to resolve complex customer inquiries or escalate issues as needed
- Perform data entry tasks to update customer profiles and order details

### Qualifications:
- Previous experience in customer service or a related field is preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and the ability to think analytically
- Proficient in using computer systems and software applications
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone etiquette and professional communication skills
- Strong attention to detail and accuracy in data entry

If you are passionate about delivering exceptional customer service and have the skills required for this position, we would love to hear from you. Apply today to join our dynamic team!

Job Types: Full-time, Seasonal

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person