Room Attendant/Housekeeping

Purpose of the Position:

To maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

Essential Responsibilities:

· Receive daily room assignment and keys to the assigned section. Pick up daily cleaning supplies.

· Check all units for vacancy using prescribed methods, clean units in detail and restock guest supplies as needed.

· Check all units for missing articles or damages.

· Report any lost and found items to the Housekeeping Manager.

· Maintain positive public relations and attitude with all guests and associates.

· Responsible for always maintaining cleanliness and safe working practices and conditions within department/hotel.

· Washes walls, ceilings, and woodwork.

· Washes windows, door panels, and sills.

· Empties wastebaskets, empties, and cleans ashtrays.

· Transports trash and waste to disposal area.

· Replaces light bulbs.

· Cleans bathroom floors, wall, sinks and tubs.

· Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.

· Moves and arranges furniture.

· Turns mattresses as required.

· Hang draperies as required.

· Dusts furniture and equipment.

· Polishes metalwork and furniture.

· Collects soiled linens for laundering and receives and stores linen supplies in linen closets.

· Cleans bathrooms and replenishes with supplies.

· Refurnishes room with supplies, towels, etc. as required.

· Supplies own cleaning cart with appropriate supplies for shift.

· May deliver television sets, ironing boards, baby cribs, and roll-a-way beds to guest rooms.

· May clean swimming pool.

· In addition to rooms, you may also be required to clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas.

· Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.

· All other duties as assigned by a manager or supervisor.

Skills and Abilities:

· Must be effective at listening, understanding, and clarifying concerns raised by co-workers and guests.

· Must be able to multitask and prioritize departmental functions to meet deadlines.

· Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

· Use hands to lift, carry or pull objects that may be heavy.

· Understand simple instructions.

· Learn simple procedures and techniques.

· Perform routine work or the same task repeatedly.

Education and Experience Requirements:

· Preferred, High School diploma or GED.

· Preferred, 1-2 years of housekeeping experience.

Physical Demands: Flexible and long hours sometimes required. Extensive bending, stooping, overall flexibility and lifting weight up to 30 lbs., able to push/pull up to 100 lbs. Must be able to walk entire property. Ability to manage high levels of stress. Visual observation skills required. Ability to interact with guests and associates. Standing for 8 hours. Heavy work: Exerting 50 to 1000 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time), and/or 25 to 50 pounds of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), and/or 10 to 20 pounds of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Job Types: Full-time, Part-time

Pay: $17.00 - $18.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• Employee discount

Shift:

• Day shift
• Morning shift

Work Location: In person