The Harbor House at Pier 21 is seeking an experienced Room Attendant to join our hotel team. The Room Attendant will be responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, efficient and personalized service to all guests.
Essential Duties & Functions:
- Welcome and acknowledge all guests according to San Luis standards, and ensure excellence by providing attentive, friendly, and courteous service
- Respond promptly to requests from guests
- Make beds and fold terry
- Clean bathrooms and remove trash, dirty linen, and room service items
- Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
- Replace guest amenities and supplies in rooms.
- Replace dirty linens and terry with clean items.
- Dust, polish, and remove marks from walls and furnishings.
- Report any maintenance problems, safety hazards, accidents, or injuries.
- Follow all hotel safety/security policies and procedures
Requirements:
- 1 year experience preferred
- High School diploma or equivalent and/or experience in a hotel or a related field
- Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
- Flexibility in work schedule
- Ability to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity
The Harbor House at Pier 21 is located at Pier 21 in Galveston, Texas, near the cruise ship terminals.