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SalaryRevenue Tax Specialist Trainee (Upward Mobility)
The Illinois Department of Revenue is seeking to hire 2 (two) highly motivated Revenue Tax Specialists for the Chicago Collections Field Compliance office. We seek individuals who can multi-task, demonstrate exemplary organizational and communication skills to assist and help taxpayers resolve tax delinquencies. The individuals will receive supervised instruction and on-the-job training in the performance of all phases of the manual and automated collection processes, account adjustment and billings, taxpayer registration, and taxpayer information. The individuals will complete assignments of increasing difficulty for the purpose of gaining experience and developing skills to collect delinquent tax liabilities and returns, interpret tax laws, assist taxpayers by telephone and in person, adjust accounts, register taxpayers, compute penalty and interest, complete assignments, and other routine and recurring functions relative to tax collecting and processing work assignments. If you’re ready to take on this challenge, you owe it to yourself to grow your career with the Illinois Department of Revenue Collections team!
The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision, and life).
The Illinois Department of Revenue (IDOR) administers Illinois tax laws and collects taxes in a fair, consistent, and efficient manner to provide accurate, timely, and reliable funding and information to state and local constituents. By using best practices, IDOR strives to continuously innovate and increase accuracy, efficiency, and productivity in all areas of operations and tax administration, thereby earning respect, delivering value, and being a trusted source of information.
IDOR is a professional-minded governmental entity that values its employees and invests in their success through training and engagement. IDOR values diversity, both culturally and professionally, and believes it can foster a more productive work environment best suited for serving the citizens and taxpayers of Illinois.
Please Note: The anticipated start date for this position is 6/3/2024.
Agency : Department of Revenue
Closing Date/Time: 04/08/2024 11:59pm
Salary: $3,815-$5,254 (Anticipated Salary for Non-State $3,815)
Job Type: Salaried
County: Cook
Number of Vacancies: 2
Plan/BU: RC062
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 36134
Essential Functions
- Under immediate supervision, receives six to twelve months of closely supervised instruction and on-the-job training, accepting and completing assignments of increasing difficulty for the purpose of gaining experience and developing skills that allow the trainee to collect delinquent tax liabilities and returns, interprets tax laws, assist taxpayers by telephone, correspondence, or in person, adjust accounts, register taxpayers, compute penalty and interest, and other routine and recurring functions relative to tax collecting and processing of work.
- Completes training which includes indoctrination and instructions in current Illinois state tax laws, rules and regulations, Program Area workflow and work procedures, collection techniques, including commonly used terminology, acronyms, and utilization of various tax related forms and documents.
- Receives training in the performance of all phases of the manual and the automated collection process, account adjustment and billing, taxpayer registration, and taxpayer information.
- Receives training related to communication skills, business writing, telephone and interpersonal competence skills.
- Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue.
Qualifying state employees in the employee Upward Mobility Program, may complete combinations of specific proficiency tests and training programs leading to a certificate of proficiency in lieu of the stated requirements for this class.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
- This position is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Please Note: The anticipated start date for this position is 6/3/2024.
Work Hours: 8:30am-5:00pm, Monday-Friday
Work Location: IL Department of Revenue
Collections/Field Compliance/Chicago Field Compliance
555 West Monroe Street, Chicago IL 60661
Agency Contact:
REV.PostingQuestions@Illinois.gov
Illinois Department of Revenue - Human Resources
Willard Ice Building, 101 W Jefferson St, WIB Mail Code 5-110, Springfield, IL 62702
PHONE- 217-782-7064
Posting Group: Legal, Audit & Compliance
This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
Upward Mobility
The target titles within the Upward Mobility Program are described herein. There are three categories of titles: 1) certificate titles which require passing a written proficiency exam in order to be placed on the eligible list; 2) credential titles which require the possession of a specified college degree or possession of a given license in order to be eligible and 3) dual titles for which a certificate may be earned either by passing a proficiency exam or by acquiring the required education. Please click on the following links for more information: Upward Mobility Program and UMP Program Titles and Information
We recommend a copy of your resume be included with the application.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
Tracking #s 35883-35884
