Revenue Protection Analyst

• Support the Revenue Protection officer identifying leakage within the business. 

• Analysis data to ensure correct capture of information and highlight any abnormalities. 

• Log potential leakages and deviation within the process. 

• Support the Rate Card Management: To create and maintain a process/tracker which links the KAM’s to billing for rate card management, to create a smooth and structured approach to ensuring we always have the right rates in use. 

• Support Client Onboarding: Maintain a tracker that can be used to monitor the status of all new rate card implementations against the standard process. Be the link between the KAM’s and billing, to ensure all rate card elements can be billed and clear instruction on the method of each elements billing is provided. 

• Support RPI/Surcharge Management: Create and maintain a tracker that can be used to monitor all RPI/surcharge implementations, dates of expiry and review dates. Within this, track the RPI/Surcharges billed per client, which can be used for reporting as and when required. 

• KAM Checks: maintain a process to ensure that all KAM checks are performed on time, documented, and signed off. 

• Support Client Exit Process: Create and maintain a tracker for client exits against the standard process. As part of this process, link in with billing to monitor the exit billing of each client, highlighting any extensions or shortfalls to expected revenue. 

• Support Monthly Revenue Reviews: Monthly reviews with each KAM to track month on month revenue by client to highlight any variances and lead a deep dive into why, communicating these with finance as and when identified.  

• VAS Spot Checks: Spot checks on VAS archived items to ensure these have been billed correctly. 

• Limited Adhoc Requests: Supporting the Commercial team, analytical, and reporting requests where needed. 

 General values and Behavior 

• Displays a continuous improvement mindset in all aspects of work 

• Establishes and maintains effective stakeholder relationships both internally and externally 

• Works in diverse teams with ease, valuing a mix of styles, perspectives, and experience  

• Excellent interpersonal and communication skills, with the ability to flex to suit a range of audiences 

• Learns from mistakes, but doesn’t try to hide them 

• Is not afraid to ask for support or guidance. 

• Is not afraid to stand up for what is right, even in the face of opposition 

• Is excited about the opportunities presented by change. 

• Acts on own initiative, and displays an engaged and enthused attitude about work 

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Required Experience:  

• Experience in working with rates and the billing of those rates essential 

• Experience with Oracle EBS or Oracle Cloud advantageous 

• Exposure or demonstrable awareness of the logistics sector advantageous 

• Experience of working within a KPI driven business  

• Previous experience of working with MS Excel for business reporting 

• Experience of working within a changing business environment, with exposure to system and business structural changes a strong advantage 

• Must have a flexible approach to work and be capable of handling multiple priorities in a fast-paced environment. 

Skills & Education: 

  Previous experience in a logistics environment advantageous, but not essential 

       High attention to detail required. 

• Very good written and oral skills in English 

• High standard of interpersonal communication skills 

• Good analytical skills and the ability to use these skills to convey financial information to non-finance personnel 

• Confident approach to working with senior figures within the business i.e. CEO, CFO 

• Ability to work independently, using own initiative and very target orientated 

• Proactive approach to problem solving with the confidence to propose innovative new solutions and process improvements. 

• Understanding of how to influence stakeholders without direct supervision or management, building strong working relationships in the process 

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All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in.