Address
Form of workAt Cleveland Sight Center we believe in the unbridled potential of those with whom we partner. The barriers people with vision challenges face don’t have to stop them from reaching their goals. Our staff help break down those barriers by providing the training, support, and tools needed to live the lives they want. If you want to work at a place where your creativity, diversity, and passion to make a difference is celebrated, come join our awesome team! Check out this video to learn how you can be part of our mission!
Position Overview
Under the supervision of the Operation Revenue Cycle Manager, the Fiscal Revenue Cycle Specialist will provide administrative support to Fiscal team members in a variety of tasks and perform health insurance verifications for clients being seen in the Cleveland Sight Center Clinic.
Essential functions: - Enter purchase orders or authorizations received from Opportunities for Ohioans with Disabilities (OOD), school systems, and other customers into the Client Care system
- Perform insurance verification for applicable clients that come through the Clinic. And put verification information into the EyeCare systems (i.e. insurance details regarding clients’ coverage, copay’s & pre-authorizations)
- Tracking and evaluating out-of-network client benefits.
- Assist in maintaining client invoice records through the Client Care and accounting systems.
- Research authorizations to determine if we have billed against the authorization or research further as needed.
- Retrieve and provide rejected Electronic Data Interchange (EDI) claims via Emdeon on a weekly basis.
- Research past-due receivables on a weekly basis. Initiate contact with OOD, school districts, businesses or individuals to request payment. Requires email contact and/or phone contact. Enter credit card payments into virtual terminal (credit card system) as need throughout the week
- Prepare and mail Low Vision Clinic patient statements (no less than once per month).
- Upload EOB denials into Eyecare and working denials
- Assist with answering billing inquiries from clients calling the billing telephone extension
- Enter, track, and reconcile Empowerment Fund activity and supporting documentation as received by the Executive Vice President (and CFO) and/or Controller.
- Assist with general ledger reconciliation; account maintenance, and cash application.
- Post cash receipts/OOD Payments; check deposits.
- Assist with scan, mail, and filing projects – e.g. investment statements
- Assist with resolving OOD rejections/discrepancies within Aware Portal
- Responding to Medical Record Audits from health insurances
- Reviewing, researching and resolving complex OOD Authorizations issues
- Assist with Monthly Petty Cash Reconciliations
- Entering insurance EOB’s credit card payments
- Assisting with Low Vision ledger applying receipts and adjustments
- Other duties and projects as assigned by Operation Revenue Cycle Manager.
- Excellent and effective communication skills (verbal and written)
- Ability to work on the telephone and computer at the same time
- Ability to set priorities and work independently
- Ability to interact in a positive manner with co-workers and supervisor and other team members at the Cleveland Sight Center
- Must have some knowledge of health insurance verifications
- Superb organizational skills.
- Proficient computer literacy (Word, Excel and Outlook).
- High School Diploma or equivalent required. An Associate's Degree in Accounting, Allied Heath or other related field may substitute for up to one year of the stated experience
- Three years of prior customer service experience, (particularly in a healthcare environment) and/or medical office experience required.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee frequently sits at a desk working on a computer for prolonged periods of time and may involve walking or standing for brief periods of time. Ability to exert up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. The employee is occasionally required to handle, objects, tools or controls and reach above shoulders
Work Conditions:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed primarily in an office setting. The noise level in the work environment is usually moderately quiet.
Employee Appreciation
Aside from a friendly, team-oriented and valued staff, as well as a beautiful and modern LEED Gold Certified building, we offer:
- Competitive salary
- Generous annual paid time off (below are full-time descriptions: part-time is pro-rated. All time off benefits start immediately):
- 20 days PTO, with increases after 5 years of service
- 7 sick days
- 9 holidays
- 37.5-hour work week (for the couple positions that are 40 hours, more paid time off is earned)
- One day per week remote work depending on position
- Full-coverage medical and dental insurance
- $600 annual in H.S.A. employer contributions (up to $1100 based on plan/entry date)
- 401(k) plan with 25% agency match
- Free 401k planning with licensed financial planner
- Agency paid life insurance
- Agency paid long-term disability insurance
- Voluntary life insurance and voluntary short term disability insurance
- Comprehensive EAP (Employee Assistance Program) including self-care and professional/personal growth training
- Free parking
OUR MISSION
To provide individualized support and tools to navigate the visual world.
OUR VISION
A world where the quality of one’s sight does not determine the quality of one’s life.
WHO WE ARE
We are a team of professionals dedicated to providing the support and tools needed to navigate the visual world. Our team of optometrists, vision rehabilitation therapists, teachers, employment specialists and other staff assess one’s needs with empathy and professionalism, seeking to help each individual understand his or her unique vision-related challenges and the resources available to them.
We are a team of professionals dedicated to providing the support and tools needed to navigate the visual world. Our team of optometrists, vision rehabilitation therapists, teachers, employment specialists and other staff assess one’s needs with empathy and professionalism, seeking to help each individual understand his or her unique vision-related challenges and the resources available to them.
WHY WE ARE HERE
We live in a world that is designed for those with clear vision, creating challenges for those with less than clear vision. These challenges can be intimidating, isolating, and seemingly unfair, but, we believe the quality of one’s sight should not determine the quality of one’s life. Our mission is to provide support and tools to overcome sight challenges that exist in the visual world.
We live in a world that is designed for those with clear vision, creating challenges for those with less than clear vision. These challenges can be intimidating, isolating, and seemingly unfair, but, we believe the quality of one’s sight should not determine the quality of one’s life. Our mission is to provide support and tools to overcome sight challenges that exist in the visual world.
WHAT WE DO
We assess each individual’s specific needs, seeking to understand their vision-related challenges and goals. We then create an individualized plan to support them in reaching those goals through training on a variety of tools and techniques. We educate the community about the resources and opportunities available for those with less than clear vision, while also advocating for community awareness in a world designed for those with clear vision.
We assess each individual’s specific needs, seeking to understand their vision-related challenges and goals. We then create an individualized plan to support them in reaching those goals through training on a variety of tools and techniques. We educate the community about the resources and opportunities available for those with less than clear vision, while also advocating for community awareness in a world designed for those with clear vision.
HOW WE DO IT
We support individuals of all ages with a high level of compassion and expertise through individualized services that may include:
We support individuals of all ages with a high level of compassion and expertise through individualized services that may include:
- Vision exams and assessments
- Recommendations and instruction on low vision aids and assistive technology
- Training on tools and techniques
- Education and support to children and families
- Employment opportunities within CSC or other organizations
- Advocacy for accessibility needs in school, work and community
- Recreation and socialization activities
- Counseling and peer support groups
DIVERSITY AND INCLUSION
Cleveland Sight Center is committed to values of diversity and inclusion in order to create a climate of respect that is supportive to everyone’s individual success. We strive to provide an environment favorable to all regardless of race, color, religion, gender, sexual orientation, gender identity, pregnancy, marital status, age, nationality, ethnicity, ancestry, disability, military status, genetic information, protected veteran status, or any other factor or characteristic protected by law. We recognize that the responsibility for diversity and inclusion lies with all at the agency: leadership, administration, staff and volunteers.
