Retail/Frontline

Retail/Frontline

Join Our Team at Sandy's Donuts & Coffee Shop!

About Us:

Welcome to Sandy's Donuts & Coffee Shop, where we strive to provide our customers with the most delicious donuts and the finest coffee in West Fargo, ND. Since our establishment in 1983, we have been dedicated to offering exceptional quality products and an unforgettable experience.

We believe that our success is rooted in our commitment to consistently deliver great customer service. At Sandy's Donuts & Coffee Shop, we value authenticity, teamwork, and a passion for serving our customers.

Join our team and be part of an extraordinary group of individuals who share a common love for creating smiles by serving delectable treats and the perfect cup of coffee. Together, with great customer service at the forefront of everything we do, we can make each visit to our shop a truly exceptional one.

Job Description:

Are you a friendly, motivated, and energetic individual with a passion for providing great customer service? Sandy's Donuts & Coffee Shop in West Fargo, ND is seeking enthusiastic Retail/Frontline employees to join our team.

As a Retail/Frontline team member, you will play a crucial role in creating a welcoming and delightful experience for our customers from the moment they walk through our doors. Your exceptional customer service skills will be essential in ensuring that each visitor feels valued and leaves with a smile.

Key Responsibilities:

• Greet customers with genuine warmth, enthusiasm, and a friendly smile.
• Provide great customer service by assisting customers in a courteous and professional manner.
• Take customer orders accurately, efficiently, and with attention to detail.
• Prepare various donut and coffee products to customer specifications.
• Maintain a clean and organized work area to ensure a pleasant environment for customers.
• Process payment transactions accurately and efficiently.
• Communicate and collaborate effectively with team members to ensure smooth operations.
• Uphold food safety and hygiene standards at all times.
• Offer product recommendations and assist customers in making informed choices.
• Handle customer inquiries, comments, and concerns with professionalism and care.

Qualifications:

• Prior experience in a customer service role is desired but not required.
• A friendly and positive attitude towards customers and coworkers.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• A passion for delivering great customer service and creating memorable experiences.

Perks:

• Competitive pay and opportunities for career advancement.
• A fun and friendly work environment.
• Employee discounts on our mouthwatering donuts and delicious coffee.

At Sandy's Donuts & Coffee Shop, we believe that great customer service is the backbone of our success. Our team is dedicated to upholding our core values of quality, integrity, and excellent service in every interaction with our customers. Join us and be part of an incredible team where your contributions have the power to make someone's day!

Great customer service is what we are known for at Sandy's Donuts & Coffee Shop. Apply today and let's create exceptional experiences together!