Retail Store Manager

We Offer You:

• An Opportunity to work and collaborate with creative and motivated team members and customers
• Comprehensive benefit program, including Health, Dental, and Vision
• Competitive salary and performance based incentives
• Paid Time Off
• Deep Employee Discount Program
• Paid Retail Holidays including two floating holidays

Responsibilities

• Achieve personal selling and client engagement goals
• Manages all activities required to achieve store goals, including financial objectives, client service, human resources management, operational controls, payroll and operating expenses while driving both associate and client engagement
• Manage the set up of advertising displays or arrangements of merchandise on counters or tables to promote sales
• Manage the gallery and its team members in a professional and inclusive manner. Adheres to Human Resource standards by following the general practices outlined in Company policies, procedures, standards and guidelines
• Directly supervises part-time sales employees. Carries out supervisory responsibilities in accordance with the organization's policies. Conducts effective performance discussions; sets clear objectives and holds Associates accountable to goals
• Coordinate and execute Owner's Classes, clubs, demos, Creative Classes and freelance educator events to achieve financial goals
• Provides excellent customer service and innovates to obtain and retain customers. Demonstrate ability to function as a role model, ensuring that the client remains the top priority
• Recruit, select, develop, and retain full store team and hold individuals accountable for performance

Qualifications

• Creativity and Passion with willingness to share your sewing expertise with our customers
• High School diploma or equivalent. Degree in Business or Fashion Design/Merchandising is a plus!
• One or more years retail experience with a demonstrated success in closing sales. Ability to forecast and analyze business trends, and manage payroll expense in order to maximize store performance
• Direct Knowledge of Our Machines and Products
• Ability to work in a fast-paced and ever-changing retail environment
• Must be able to communicate effectively with employees through multiple forms of technology with telephone and computer. Must be able to receive and convey information
• Occasionally move about inside the office to access file cabinets, meeting rooms, copier/printeretc as well as have the ability to remain in a stationary position 50% of the time
• Required to retrieve or reposition products like sewing machines weighing up to 50 pounds
• Ability to work a flexible schedule to meet the needs of the business, including evening, holiday and weekend shifts

All qualified applicants will receive consideration for employment without regard torace, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.