Retail Sales Associate/Key Holder

Retail Cashier/Keyholder

Guglhupf Bake Shop seeking an outgoing, customer service oriented employee to join our retail bakery team!

Responsibilities include taking bakery orders, answering phones, day to day shop operations, daily cleaning and upkeep of the shop.

The Ideal candidate must…

· Provide excellent customer service

· Support fellow team members in all aspects of daily bakery operations

· Assist in open and/or close the shop

· Help with merchandising, stocking, coffee preparation, and keeping the bakery looking nice and clean.

This person must be reliable, outgoing, energetic and enthusiastic, able to self-direct as well as be a team player. Food retail or customer service experience preferred but having a great personality is the key. Barista experience is preferred but a love for coffee and a willingness to learn works as well.

Keyholders will be responsible for leading the shift as well as daily cash drops and updating waste log trackers.

We are looking for Fulltime as well as part time positions; some mornings, evening, weekend (Saturday AND Sunday) and holiday availability is MANDATORY.

If interested ask one of our employees for an application, or respond via email with name, phone number, work history and/or resume and tell us a little bit about yourself. chapelhill@gulghupf.com

Duties:
- Assist the store manager in overseeing daily operations of the retail store
- Provide excellent customer service and ensure customer satisfaction
- Supervise and train retail staff, including conducting employee orientations and providing ongoing coaching and feedback
- Manage inventory and stock levels, ensuring products are well-stocked and displayed effectively
- Set and enforce pricing strategies to maximize sales and profitability
- Handle cash register operations, including cash handling, opening/closing procedures, and reconciling cash drawers
- Ensure compliance with company policies and procedures, as well as local regulations
- Assist in resolving customer complaints or issues in a timely and satisfactory manner
- Collaborate with the store manager to develop and implement sales goals and strategies
- Maintain a clean and organized store environment

Skills:
- Strong organizational skills with the ability to multitask effectively
- Excellent cash handling skills and attention to detail
- Proficient in using cash registers and point-of-sale systems
- Knowledge of retail management principles and practices
- Ability to negotiate with vendors for favorable pricing terms
- Multilingual abilities are a plus, particularly if serving a diverse customer base
- Strong leadership skills with the ability to motivate and inspire a team
- Effective communication skills, both verbal and written

We offer competitive pay rates and opportunities for career advancement within our retail organization. If you have a passion for retail management and possess the necessary skills, we would love to hear from you.

Please note that only qualified candidates will be contacted for an interview.

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Chapel Hill, NC 27514: Relocate before starting work (Required)

Work Location: In person