Retail Sales Associate - Tennis Shop (Seasonal)

As a Retail Sales Associate at Sea Island, you deliver extraordinary guest experiences every day. You are a gracious ambassador for Sea Island with every interaction. Your spirit and spaces are always warm and welcoming. You provide friendly, attentive, and timely service, engaging every guest to create a positive and seamless experience throughout their time in our shop. As a member of our Retail team, you live and share your passion for genuine hospitality in your commitment to enriching lives. You are vital to Sea Island’s culture of delivering meaningful, memorable experiences.

You enthusiastically interact with guests and members to answer questions about products and services, with guest satisfaction as a priority. You optimize the presentation of merchandise and restock items to maximize sales in the shop. You properly register sales and process guest payments according to department and accounting policies. You maintain knowledge of inventory on hand and participate in quarterly inventory process. As a valued team member, you work in cooperation with fellow team members assisting shop visitors with sales.

Job Essentials:

• Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, safety, appearance, and cash handling.
• Maintain knowledge of Sea Island’s properties, services, and offerings, and enthusiastically share this information with guests and members.
• Help resolve service issues in a timely and positive way, following up as needed.
• Willing and timely execution of other duties as delegated by leadership.

Job Requirements:

• One year or more experience working in a similar retail environment
• Computer skills and proficiency in Microsoft Office software applications such as Word, Excel, and Outlook
• Physical strength and stamina to perform a role on the sales floor, maintain ongoing, prolonged physical activity
  throughout a scheduled day to include lifting 30+ pounds, comfort with noise levels, electrical, chemical, and
  fume hazards with or without a reasonable accommodation
• Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast-paced
  environment
• Ability to perform repetitive tasks with accuracy and sit, reach, stretch, and bend for prolonged periods
• Timeliness and flexibility – you agree to work a flexible schedule. We work at peak business hours, which for us
  includes weekends, early mornings, evenings, and holidays
• Excellent communication skills in English, both written and verbal

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)