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SalaryXO Bloom is mother and daughter owned and operated florist and event design company Westlake Village, California. We have been providing quality customer service and expertly designed and creative floral arrangements to our customers since 2015.
**Position Overview:**
The Floral and Retail Assistant plays a crucial support role within our flower shop, focusing on the preparation and processing of flowers to aid our designers in creating beautiful arrangements. This position also involves retail assistance and, on occasion, making deliveries. It is ideal for individuals who are passionate about flowers, highly organized, and possess excellent interpersonal skills. The Floral and Retail Assistant will work closely with the floral design team and the retail staff to ensure operational efficiency and outstanding customer service.
**Key Responsibilities:**
- **Flower Processing and Preparation:** Assist in receiving, cutting, and preparing flowers for arrangements. Ensure flowers are stored properly to maintain their freshness and quality. Support designers by prepping materials and tools needed for floral design.
- **Customer Service:** Provide a welcoming environment for customers, assisting them with purchases, and answering questions about care and maintenance of flowers and plants.
- **Sales and Retail Assistance:** Process sales transactions and assist with the management of the cash register and payment systems. Help maintain an up-to-date understanding of current promotions, new arrivals, and special events to inform customers.
- **Inventory Management and Stocking:** Help in receiving and organizing new stock, conducting inventory checks, and ensuring supplies and materials are readily available for designers.
- **Store Maintenance:** Keep the store and work areas clean and organized, ensuring a visually appealing environment for customers.
- **Delivery and Event Support:** On occasion, assist with the delivery of floral arrangements to customers or event locations. Provide support during events, such as setup and takedown, as required.
**Qualifications:**
- **Education and Experience:** High school diploma or equivalent preferred. No prior experience in floral design required, but experience in a support role or retail is beneficial. Training will be provided.
- **Skills:** Strong organizational and time management skills. Excellent customer service and communication abilities. Must be capable of working in a fast-paced environment.
- **Physical Requirements:** Ability to stand for prolonged periods, lift up to 30 pounds, and perform tasks requiring manual dexterity.
- **Availability:** Flexibility to work a variable schedule, including weekends, holidays, and peak business periods.
**Attributes:**
- A passion for flowers and a willingness to learn about floral products and care.
- A team-oriented approach, with a positive attitude and the ability to work collaboratively.
- Dependable, with a strong work ethic and attention to detail.
**Benefits:**
Competitive pay reflective of experience $18-$20 per hour- Opportunities for training and development in the floral industry.
- Discounts on products and services.
- A collaborative and supportive team environment.
**Application Process:**
Candidates interested in joining our team are encouraged to submit a resume along with a cover letter that highlights their interest and suitability for the role. We look forward to learning about your experiences and how they align with the responsibilities of this position.
*We are committed to creating a diverse and inclusive workplace and encourage applications from all qualified individuals. We value each member of our team and support their growth and success within our company.*
Available shifts and compensation: Available shifts all days except Sundays. Compensation is $18.00 - $20.00/hour.
About XO Bloom: At XO Bloom, a premier Westlake Village florist, we know that flowers tell a story. At a wedding, flowers elicit emotions of love and togetherness. At a graduation, flowers represent a celebration. As your trusted Westlake Village florist, we know the importance flowers play in the life of our customers, and we go to exceptional lengths to ensure we provide the best service and product possible. Learn more about us at https://www.xobloom.com/.
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