Retail Sales Associate

Company Overview:
We are a dynamic retail and e-commerce company specializing in high-quality merchandise. With a focus on exceptional customer service and seamless processing, we're dedicated to providing top-notch products to our valued customers.

Position: Sales and Processing Assistant

Location: Glen Burnie, MD near BWI Airport

Job Type: Part Time (15-30 hours per week)

Job Description:
We are seeking a Sales and Processing Assistant who is passionate about delivering exceptional customer service and ensuring smooth operations within our retail location and e-commerce platforms. The ideal candidate will have retail or e-commerce experience, possess excellent organizational skills, and thrive in a fast-paced environment.

Responsibilities:

• Assist customers in our retail location, providing product information, addressing inquiries, and ensuring customer satisfaction.
• Utilize our POS system to process transactions accurately and efficiently.
• Receive and process incoming merchandise, ensuring accuracy and timeliness.
• Test and sort merchandise according to established guidelines.
• List items on various e-commerce platforms such as eBay and Facebook Marketplace, optimizing listings for maximum visibility and sales.
• Maintain organized inventory records using Google Sheets or Excel.
• Quickly learn and adapt to new e-commerce systems and platforms.
• Perform physical tasks including lifting over 50 pounds and standing for long periods.
• Maintain cleanliness and organization in the warehouse environment.
• Handle customer inquiries and issues courteously and professionally.

Requirements:

• Previous experience in retail or e-commerce is preferred.
• Proficiency in Google Sheets or Excel.
• Ability to quickly learn and adapt to new e-commerce systems and platforms.
• Strong attention to detail and organizational skills.
• Ability to stand for long periods and lift over 50 pounds.
• Excellent communication and interpersonal skills.
• Comfortable working in a warehouse environment while also interacting with the public.
• Self-motivated with a positive attitude and willingness to learn.
• Ability to work well in a team environment.

Benefits:

• Competitive salary
• Flexible schedule
• Employee discounts

If you are enthusiastic about providing exceptional customer service, thrive in a dynamic environment, and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience. We look forward to hearing from you!

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• No weekends
• Weekends as needed

Ability to Relocate:

• Glen Burnie, MD: Relocate before starting work (Required)

Work Location: In person